Key Collision of Rochester
In operation 32 years, 12 years at this location.
Key Collision of Rochester is a proud member of the Key Auto Group. We are dedicated to 100% customer satisfaction. Our work is guaranteed for the life that you own the vehicle, against workmanship. We keep customers updated through-out the repair process by either text, email or phone call. We offer estimates for customers at a fee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work to my truck looks great . I was kept up to date along the way and friendly workers at the desk.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work looks great.
Customer Service - 5.0/5.0 -
Friendly and kept me informed along the way.
My Experience - 5.0/5.0 -
I’ve used your company several times sorry to say but always happy with the repairs done there.
Likely to Recommend - 5.0/5.0 -
very easy yo deal with
Repair Quality - 5.0/5.0 -
Completed in a timely fashion and very well done.
Customer Service - 5.0/5.0 -
Very nice people
My Experience - 0.0/5.0 -
Took a very long time to get fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice and accommodating. Took the car in when we were not initially satisfied with the repair and fixed it on the spot. Great team and customer service was top notch.
My Experience - 5.0/5.0 -
I was 100% satisfied with Key Collision in Rochester. The process between my insurance company and car rental was so easy. They handled everything for me. Everyone is very friendly and they go over everything with you. Excellent customer service with keeping you informed when your car is ready to repair until it is time to pick it up. Thank you for all your help. My car looks awesome!
Likely to Recommend - 5.0/5.0 -
Excellent customer service and my car looked awesome.
Repair Quality - 5.0/5.0 -
Excellent from calling to make an appt to coordinating repairs with my insurance company. They also helped coordinate a rental car for me. It was so easy from finish to end. They also texted me throughout my repairs. I highly recommend them.
Customer Service - 5.0/5.0 -
Excellent from calling to make an appt to coordinating repairs with my insurance company. They also helped coordinate a rental car for me. It was so easy from finish to end. They also texted me throughout my repairs. I highly recommend them.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very easy to work with. Communication was constant and very much appreciated. Carr looks fantastic. Would highly recommend anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Had to bring the truck back because retainer clips and a hanger weren't installed during the repair. Otherwise happy.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We wouldn’t take our cars anywhere else .. aYou all do top notch service and we have never been disappointed in its the work that is done … ty all
My Experience - 5.0/5.0 -
Excellent customer service!!! I was kept notified of every step throughout the process of my car repair! My car was even done earlier than expected!!! I can’t thank everyone enough!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Our car looks like new.