Key Collision of South Burlington
4 Bartlett Bay Rd,
South Burlington,
VT
05403
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 37 years, 13 years at this location.
Key Collision of S. Burlington is a member of the Key Collision Centers. We are a team of 12 Collision Centers. Our goal is to give every customer and employee an exceptional experience. We try to assist the customer in the repair process to make it as seamless and unobtrusive as possible for the customers normal life.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting the frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs is frequently described as flawless, with vehicles returned looking brand new. Staff are widely commended for being friendly, professional, and knowledgeable, making what could be a stressful experience feel seamless and easy. Coordination with rental car companies and insurance providers is also noted as a major convenience. A small number of customers mentioned areas for improvement, including occasional delays due to parts availability, isolated instances of minor issues upon vehicle return, and a few cases where follow-up communication could have been more proactive. These observations come directly from customer feedback and reflect opportunities the shop can continue to build on.
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Service Quality
"Thank you for the excellent customer service and high-quality body work. I really appreciate the professionalism and attention ..."
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"The team was very kind and the repair was flawless. They had the repair done within a week and kept me informed with updates throughout ..."
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"We are 100% satisfied with the repair work on our vehicle. The entire experience was seamless and smooth. We ..."
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"Did a great job on my GR — super communicative, friendly and turned it around super quickly. Highly ..."
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"New scratches and blemish appearing paint was not dry when bumped with something causing metal to be exposed ..."
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Tatiana
(Nissan owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Robert
(Ford owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Amy
(Subaru owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car turned out great and it was done in a timely manner! Thank you!
Jonathan
(Kia owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Erin and Karen were amazing! Very kind and communicative.
Returned Clean
Grace B
(Subaru owner)
reviewed 8/27/26
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
The people are all very nice but very backed up with work and it took a long time to get my car in to be serviced.
Lesley
(Toyota owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(Nissan owner)
reviewed 8/27/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Justin
(Toyota owner)
reviewed 8/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. Constantly keeping me up to date on when the vehicle would be ready.
Customer Service - 5.0/5.0
Returned Clean
Brooke-D-Eric-M
(Toyota owner)
reviewed 8/25/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kathleen
(Toyota owner)
reviewed 8/25/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
James
(Toyota owner)
reviewed 8/24/26
My Experience - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(Subaru owner)
reviewed 8/22/26
My Experience - 5.0/5.0 -
About a week delay in parts available, but terrific repair work with friendly staff and management. 5 ******
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Kerrie
(Honda owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Courtney
(Subaru owner)
reviewed 8/19/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Luis
(Hyundai owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Andrew
(Subaru owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Josh
(Kia owner)
reviewed 8/18/26
My Experience - 5.0/5.0 -
Communication about timeline was clear, I didn’t have to do anything other than drop off and pick up. They even dealt with the car rental for me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Wayne
(Honda owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely and excellent workmanship!
Customer Service - 5.0/5.0 -
Excellent service and great schedule t doing the repair.