Autobahn Body Works Inc

4.7 (252reviews)
93%
4 Berard Dr,  South Burlington,  VT  05403
Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • Check
Languages
  • Tagalog
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Mercedes-Benz
Mercedes-Benz Elite

Reviews (252)

Customers say
Overall Customer Satisfaction
Customers are highly satisfied with Autobahn's service. They consistently praise the excellent customer service, quality of repairs, and timeliness. Many customers appreciate the thorough cleaning and detailing of their vehicles. The staff is described as friendly, knowledgeable, and professional. Repairs are often completed on time or earlier than expected, with high-quality results. Customers frequently mention they would recommend Autobahn to others. Some areas for improvement include more proactive communication about repair progress and delays, and ensuring all repair issues are addressed before returning vehicles.
Select to learn more
"Everyone was so kind and timely in their responses to me"
"Everyone I dealt with was very friendly, courteous, good humored, and helpful, which was appreciated very much since I was dealing ..." Read more
"Awesome Customer Service!"
"So very professional and knowledgeable. I was told that call with any questions if need be."
"Very courteous and friendly. Totally kept me informed from the beginning to the end."
"Autobahn was very responsive, efficient, and professional whenever I called and asked questions. When I picked up my car, it looked brand new! I highly ..." Read more
"The person answering the phone was always polite and helpful. No matter how many times I called with questions, ..." Read more
"Excellent communication, Excellent Work. Fantastic experience."
"All staff was helpful and attentive. They answered the phone quickly and were always able to answer my questions."
"Very thorough work. Kept me informed"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks like new again! Perfect repair job.

Customer Service

They were responsive and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Superb quality work!

Customer Service

Great people

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a fabulous job, checked in frequently to give updates, car was perfectly fixed and was cleaned to a great extent. 10/10 service

Customer Service

Constant great updates

Returned Clean

Likely to Recommend

Repair Quality

Awesome work, like always.

Customer Service

Jon and Alex are right up there, engaging and cheerful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Smooth intake, kept me informed during repairs, and alerted me to bring a check for the deductible for my pickup on schedule.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Hello, Thank you for repairing my car - it's very useful to have it back. However, with all due respect, I'm not satisfied with the service. The repair took much longer than expected, the car wasn't ready when I arrived for my scheduled appointment, it still has some issues, and I found the service overpriced, especially considering the final result. I appreciate your attention to this feedback. Best regards, Ruth Janneth

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very thorough work. Kept me informed

Customer Service

Alexa and Alex were great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent job you did on my car. The customer service is EXCELLENT also. Thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They do wonderful work

Customer Service

Always so polite and welcoming

Returned Clean

Likely to Recommend

Repair Quality

The repair was perfectly done.

Customer Service

They did a good job.

Returned Clean

Likely to Recommend

Repair Quality

The entire experience from the estimate process through the completed, newly washed, car was wonderful. The work was completed on time, the staff was very friendly, and the final work looks amazing.

Customer Service

Friendly, efficient, and knowledgeable

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean