Rotunda's Collision Center

4.8 (375reviews)
96%
1 Turcotte Road,  Essex Junction,  VT  05452
Bot
Shop AssistantSparkles

In operation 32 years.

At Rotunda's Collision Center Powered by VIVE, we provide superior service to our valued customers in the Burlington area and throughout Chittenden County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (375)

Likely to Recommend

Repair Quality

They kept me well informed as to where they were were on my truck.

Customer Service

Returned Clean

Likely to Recommend

I 100% recommend!!!

Repair Quality

Rotundas! Thank you!!! The best service and everyone was so kind! Fast, honest and amazing work!

Customer Service

So kind and even organized a rental car for me, even though I was paying privately versus through insurance! That took a huge load off my to-do list and was such a surprise!

Returned Clean

My Experience

Great job! Good communications and problem solving, car looks wonderful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car repairs were great. Customer service was not so great.

Likely to Recommend

Repair Quality

Excellent customer service and workmanship

Customer Service

My Experience

Likely to Recommend

Said it all

Repair Quality

Grease was left on the inside dash and driver's door. A part as loose and I had to wait for this to be reglued in spite of the fact that the car had been there for 3 weeks. After market parts were used in 2 places and I had to ask about different seals not being right before I was told this. I then found a small dent in the door that had not been fixed. I waited almost 5 months for the repair to be done.

Customer Service

People were nice but failed to apologize for issues.

Returned Clean

My Experience

My Experience

I am incredibly happy with the repairs. The turnaround time was faster than expected, and the quality of the work is flawless. Please pass along my sincere thanks to the technicians for a job well done!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am very satisfied with the work that was done. The repair work looked great; would never have known there had been damage. I may need to have the hatch checked ( opening it seems slightly off), but I’m not concerned about if I need to bring it in to have it checked. I would not hesitate to go back if needed, but I hope I don’t need to. Unrelated to the work; it is not easy to reach anyone at the shop. The voice mailbox was full so I could not leave any messages.

Likely to Recommend

I had read great reviews before deciding on Rotunda’s and am glad that I had them do the work despite they weren’t on my insurance’s list. I would not hesitate to recommend them to others.

Repair Quality

Work was well done and they were very responsive with an issue after I picked up my car.

Customer Service

I had a difficult time reaching someone on the phone, due to mailbox being full and not being able to leave messages, but that seemed to be fixed when I had to call back after work was complete. Everyone was very helpful.

Returned Clean

My Experience

Work is exceptional . Thank you so much !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was very impressed with the excellent work, and it was done In the time they said it would be.

Customer Service

I was very impressed with the excellent work, and it was done In the time they said it would be.

Likely to Recommend

We had a good experience with Rotunda. Their relationship with Allstate as a pro shop was helpful.

Repair Quality

The work looks great and it was completed on-time. Communications were clear and responsive.

Customer Service

Communications with Amy were excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

On time scheduling and top quality repair are something i can count on here. Thank you!

Customer Service

Very reachable by phone and always keep me informed.

Returned Clean

My Experience

All the folks I spoke with were professional, direct, and to the point communicators. They answered all of my questions and the work was completed in a very timely manner.

Likely to Recommend

Repair Quality

Great communication, excellent service! We appreciate all of your help!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean