Rotunda's Collision Center

4.9 (144reviews)
97%
1 Turcotte Road,  Essex Junction,  VT  05452

In operation 31 years.

At Rotunda's Collision Center Powered by VIVE, we provide superior service to our valued customers in the Burlington area and throughout Chittenden County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (144)

Customers say
Overall Customer Satisfaction
Customers are highly satisfied with Rotunda's auto repair services. They consistently praise the excellent customer service, quality of repairs, and timely completion of work. Many customers appreciate the clear communication throughout the repair process, including text updates. The staff is described as friendly, professional, and knowledgeable. Customers are often impressed by the cleanliness of their vehicles upon return, with many noting their cars looked brand new. The shop's ability to work effectively with insurance companies is also frequently mentioned as a positive. While there were a few isolated issues with timing or communication, the vast majority of feedback is overwhelmingly positive, with many customers stating they would highly recommend Rotunda's to others.
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"Amazing repair! It looked brand new and was done quickly. What an incredible team and overall experience!"
"The best experience that I could possibly ask for. When I picked up my vehicle, not only was the repair ..." Read more
"Great Job and wonderful service"
"I was very satisfied with every aspect of my experience with rotundas. Everyone treated me respectfully and ..." Read more
"Excellent service and excellent people."
"It was actually done before the time that was estimated."
"I was told 4 days and it was done in 2"
"earlier than expected."
"Car done in 3 days instead of 5"
"Much earlier"
"Excellent communication from start to finish!"
"I wouldnt use any other body shop in town. Communication, customer service and their work are all extraordinary."
"The text updates were appreciated."
"I was very impressed. Communication was exceptional. The service is superior. And you cleaned my car. ..." Read more
"Had great communication"

My Experience

Very happy with the service and all the people I dealt with

Likely to Recommend

Absolutely would

Repair Quality

great work, done quickly, super people!

Customer Service

could not have been better

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

He's even more beautiful than the day I brought him home from the dealership!

My Experience

It was repaired right and looks great. Thanks

My Experience

Getting my car fixed with Rotundas was so easy. The customer service was exceptional. I really appreciate that they have women to work with and talk to, because I find car things to be intimidating. My car was returned to me ahead of schedule. I don’t hope to need auto body work anytime soon, but if I do, I will absolutely be back to Rotundas.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend.

Repair Quality

All was well. I was very satisfied with the results. You would never know I had an accident. All went smoothly.

Customer Service

Car was ready outside and keys were there. Very satisfied. Got the folder and instructions.

Returned Clean

My Experience

Great service all around!!!

Likely to Recommend

Repair Quality

Excellent service! I have 0 complaints !!!!!

Customer Service

Excellent!!!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I loved working with Stacey Gregorek. She's a great team player, eager to work with the others at Rotunda's. Just the type of person I'd want to work with. Jay Rotunda was the first individual I worked with. All in all, despite the stress of having to have a car repaired, I was very pleased with everyone at this establishment.

Likely to Recommend

USAA insurance should recommend Rotunda's.

Repair Quality

I loved working with Stacey Gregorek. She's a great team player, eager to work with the others at Rotunda's. Just the type of person I'd want to work with. Jay Rotunda was the first individual I worked with. All in all, despite the stress of having to have a car repaired, I was very pleased with everyone at this establishment.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It looks great.

Customer Service

Very helpful, all assistance was greatly appreciated.

Returned Clean

Likely to Recommend

I will pass on there great service

Repair Quality

I have used Rotunda's before for my car and they are A-1. I used them again for my most recent car. They do excellent work and are very kind.

Customer Service

Always kind and helpful!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service