Kirby Collision Center
In operation 60 years.
Kirby Collision Center has been in Business actively for 59 years at the same location here in the city of Ventura. We are located at Kirby Kia. We also own Kirby Subaru and are a distinguished "Subaru Certified" O.E. repair center of Subaru of North America. We have been a direct repairer for the Auto Club of Southern California for over 20 years ! We are also a Mercury Insurance "Carez" repair partner. We will treat your car like it is our own !
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Well done and courteous .
Likely to Recommend - 4.5/5.0 -
I had a pre arranged a drop off date-it would have been awesome if parts were pre ordered ahead of the drop off since the estimate was already done. My car sat for about a week (waiting on parts) before repairs were started.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Personnel was professional and polite
Likely to Recommend - 5.0/5.0 -
They are trustworthy and do excellent work.
Repair Quality - 5.0/5.0 -
I have great respect for the entire team at Kirby. Their work is always impeccable.
Customer Service - 5.0/5.0 -
They thoroughly communicate everything, every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to schedule. Helpful staff, quick turnaround. Everything was perfect!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike was incredible as a POC. He handled every step of the process and ensured I was informed along the way .. car Looks and feels better than new
Customer Service - 5.0/5.0 -
As said before Mike was amazing!! Would have a 12/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience! No worries at all throughout the whole process the team kept me up-to-date and my car feels like it is brand new!! Highly recommend it to anyone!
Customer Service - 5.0/5.0 -
I had a great experience! No worries at all throughout the whole process the team kept me up-to-date and my car feels like it is brand new!! Highly recommend it to anyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have done business with Kirby Body Shop in the past and have always found them to be excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went quickly and smoothly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
See my other comments
Repair Quality - 1.0/5.0 -
Still waiting. When we went to pick up car last week….. they were willing to give us car with unmatched paint and scratches. We left the car and told it would be ready the following Wednesday (2 days ago). Still waiting. I’m worried. They said they were having a hard time mixing paint to match. Really? I thought they would order the paint using the number on the door panel. So any way. Still waiting.
Customer Service - 1.0/5.0 -
They were willing to give us the car with unmatched paint and scratches
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional a reasonable price on the repair.
Customer Service - 5.0/5.0 -
Knowledgeable.... Repair was done in a timely fashion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Work and status updates.
Customer Service - 5.0/5.0 -
Good Work!
My Experience - 0.0/5.0 -
Hello - It took close to 4 weeks to complete and the bumper sticks out on both sides. The job isn’t done. I just wish you would have let me use my car while you waited for the part to arrive. It was really inconvenient when I’m told it will take a week and it takes a month. I have to waste more time coming tomorrow to show how the job isn’t done.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
They will never touch my vehicle again.
Repair Quality - 1.0/5.0 -
Just got the car back a little bit ago and I have to say. Their repair job is not great. The taillight to not line up and the bumper cover is also misaligned. Man if they are a AAA premier body shop, I would hate to see they work on someone's car without your reputation.
Customer Service - 2.0/5.0 -
When I dropped my vehicle off, I was told they would keep me updated via text but the only times I got updates were when I showed up at the shop. They were nice enough well I was there.