Caliber - Oxnard

4.9 (7,467reviews)
98%
3101 Sturgis Rd,  Oxnard,  CA  93036

In operation 29 years, 14 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car
Mercedes-Benz

Reviews (7,467)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, looking brand new, and exceeding expectations. Communication stands out as a major highlight, with customers appreciating daily text and phone updates that made the process stress-free and transparent. Timeliness is another strong point, as vehicles were often completed ahead of schedule, sometimes by a week or more. Customers also valued the added touches such as car washes, detailing, and even home delivery of repaired vehicles. A few customers noted areas for improvement, including occasional delays, minor unresolved repair details, and requests for better advance notice before vehicle pickup, all shared directly from their experiences.
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"My experience with Caliber was 1010! Great staff, great work, and clear communication the whole way through. Not only does my car look brand new, but ..." Read more
"... questions, and made sure I understood what to expect. The quality of the repairs exceeded my expectations—my car looks like it did before the accident. Their ..." Read more
"The repair beyond my expectations maybe better than pre collision, thank you Calliber"
"... professionalism, speed, and the high quality work. My car was ready before the given time. The returned it to me very clean." Read more
"Great job - my car was done 9 days earlier. Great communication on updates of the progress of my vehicle. Car looks great."
"... places Ive had to get repairs done take over a week. Caliber collision had my car ready within days" Read more
"... personalized customer service the moment you walk in and the daily updates via text messages regarding the repairs on my Kia EV6 was helpful. The completed repairs ..." Read more
"Very communicative and got the job done quicker than expected. Awesome experience"
"... much! What a super easy and positive experience. Your communication is top-notch as is your service. Thank you for making something that couldve been ..." Read more
"Appreciated all the communication. You guys made the process stress free which was greatly appreciated during ..." Read more
"Again, they were transparent on everything, and they were very nice when going in and leaving."

Likely to Recommend

Repair Quality

Amazing work and customer service!

Customer Service

Returned Clean

My Experience

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Vehicle looks like new

Customer Service

Sandra is very friendly and helpful

Returned Clean

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Returned Clean

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Recommend it highly!

Repair Quality

First class operation ! The repair work , communication were seamless! Even finished before original date. Austin was professional . Place itself gorgeous! Thx u

Customer Service

Very polite, had pens ready & great coffee.

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Repair Quality

No one has called me about the missing key on my fob. The letters on my car are off. The seal in the trunk seams off.

Customer Service

The person who handed me the car said a Manager would call me about the missing key, yet no one to date has called me.

Returned Clean

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Gave a clear and detailed estimate, kept me informed on the progress, and completed the work early.

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Yes I recommend

Repair Quality

Good people always make me smile

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My Experience

In a world where customer service has gone out the window, Caliber Collision has raised the bar. Austin was AWESOME. He kept me in the loop daily. I appreciated his level of communication and professionalism. I would definitely recommend this shop to my friends & family! A+

Likely to Recommend

I would absolutely recommend them to everyone I know.

Repair Quality

100% superb work!!

Customer Service

In a world where Customer Service has gone out the window… Caliber Collision/Oxnard has surely raised the bar. From my first interaction with Austin to my last, he has been both kind and professional. Everyone else I met along the way was exactly the same. I would absolutely recommend Caliber Collision/Oxnard to everyone I know.

My Experience

Excellent service! I appreciate the timeliness and overall it was a good experience.

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My Experience

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Everyone was very pleasant and friendly.