Klaben Auto Stores Collision Center

4.9 (584reviews)

98%

(330) 678-0555

2100 East Main St., Kent, OH 44240

98%

See Photos

2100 East Main St.
Kent, OH 44240

Get Directions Website Email

About Klaben Auto Stores Collision Center

See Photos

2100 East Main St.
Kent, OH 44240

Get Directions Website Email

In operation 49 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 6:00 pm
Tue	7:00 am - 6:00 pm
Wed	7:00 am - 6:00 pm
Thu	7:00 am - 6:00 pm
Fri	7:00 am - 6:00 pm
Sat	9:00 am - 1:00 pm

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (584)

Sort By:
Newest
Rating

526 Customers Rated

5 Stars

79.6% Complete

(465)
4 Stars

8% Complete

(47)
3 Stars

1% Complete

(6)
2 Stars

0.7% Complete

(4)
1 Star

0.3% Complete

(2)
< 1 Star

0.3% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with many highlighting flawless repairs that restored vehicles to like-new condition. Communication was a standout strength, as customers appreciated being kept informed throughout the repair process with frequent updates on parts, claims, and timelines. Timeliness was generally well-received, with several customers noting their vehicles were completed on time or even ahead of schedule. The shop's practice of cleaning vehicles before return was a pleasant and recurring surprise for many customers. A few customers noted minor concerns such as slight body panel alignment issues, a loose trim piece, and occasional delays due to parts availability, but these were mentioned directly by customers as isolated observations rather than systemic issues. Overall, the vast majority of feedback reflects a highly positive experience with professional, caring staff and excellent repair outcomes.

Select to learn more

Service Quality
Communication

"I could not be happier. My car is absolutely perfect and everyone that I had contact with was helpful and informative throughout the process."

"Klaben is an excellent body shop with the utmost professionalism. The staff is warm, helpful, courteous, quickly orders ..." Read more

"Quick service, beautiful job, really superb paint job. Everything was done perfectly."

"... best customer service and even better body guys. My car went in crashed from a deer and came out looking like a brand new car. Definitely recommend everyone to take their vehicles ..." Read more

"My car was fixed to perfection to a point where I did not realize it was my car when I picked it up. It looked as though it just ..." Read more

"Communication was excellent. They called me several times. And when I called them they answered my questions ..." Read more

"Great communication and for the repair done in a timely manner."

"Great work and communication"

"There was always great contact"

Service Quality
Communication

Service Quality
Communication

"I could not be happier. My car is absolutely perfect and everyone that I had contact with was helpful and informative throughout the process."

"Klaben is an excellent body shop with the utmost professionalism. The staff is warm, helpful, courteous, quickly orders ..." Read more

"Quick service, beautiful job, really superb paint job. Everything was done perfectly."

"... best customer service and even better body guys. My car went in crashed from a deer and came out looking like a brand new car. Definitely recommend everyone to take their vehicles ..." Read more

"My car was fixed to perfection to a point where I did not realize it was my car when I picked it up. It looked as though it just ..." Read more

"Communication was excellent. They called me several times. And when I called them they answered my questions ..." Read more

"Great communication and for the repair done in a timely manner."

"Great work and communication"

"There was always great contact"

Stephen (Toyota owner) reviewed 8/25/26

The quality and craftsmanship of the bodywork following the deer collision was excellent. We also enjoyed working with Kristen. Extremely knowledgeable, professional and customer-focused. She’s an exceptional asset to your team.

Stephen (RAM owner) reviewed 8/24/26

I had to tighten 3 bolts on the front of the vehicle after I got the truck home. Looks great otherwise.

Roy (Lincoln owner) reviewed 8/24/26

Dolly (Honda owner) reviewed 8/21/26

I was extremely happy with Kristin Bruner. She answered all my questions and I felt comfortable to proceed. She made my experience very easy. I was very happy with the results.

Timothy (Ford owner) reviewed 8/21/26

Klaben Auto Body repaired my Bronco Sport after it was splattered with road striping paint. The quality of their work was excellent and the communication and customer service was just as good. I highly recommend Klaben Auto Body!

Nathan (Jeep owner) reviewed 8/17/26

Franklin (Nissan owner) reviewed 8/13/26

Cara (Lincoln owner) reviewed 8/13/26

Gloria (Kia owner) reviewed 8/12/26

Very nice

Zach (Honda owner) reviewed 8/10/26

Need to contact them about loose and broken trim pieces

Robert (RAM owner) reviewed 8/9/26

Barry (Ford owner) reviewed 8/3/26

Derek was a pleasure to work with. Repairs were finished within the estimated time frame. Can tell the car was damaged.

Tim (Lincoln owner) reviewed 8/3/26

Repair is ok ,but communication very poor

communication was terrible i had to call them to get update had car for 3 weeks for small repair

Lisa (Ford owner) reviewed 7/27/26

Mikayla (Buick owner) reviewed 7/23/26

Everyone was friendly and my car looks great

Robin (Lincoln owner) reviewed 7/20/26

Great service. Car was finished on time even after they discovered another issue that needed to be fixed. We are very happy with our experience.

Everyone was very nice.

Grover (Ford owner) reviewed 7/13/26

Leonard (Hyundai owner) reviewed 7/13/26

Excellent results

Outstanding

Ethan (Honda owner) reviewed 7/8/26

Amirah (Mazda owner) reviewed 6/29/26

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Klaben Auto Stores Collision Center

About Klaben Auto Stores Collision Center

Reviews (584)

526 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 1.5/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 2.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?