Klaben Auto Stores Collision Center

4.9 (586reviews)
98%
2100 East Main St.,  Kent,  OH  44240

In operation 49 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (586)

Likely to Recommend

Repair Quality

Customer Service

Kristen was exemplary. She went above and beyond to help me get my auto repaired to avoid a total loss and prevent a salvage title on my vehicle.

Returned Clean

Likely to Recommend

I loved it so much that when my husband's truck got rear ended, I set up an appointment with you guys immediately.

Repair Quality

My car was fixed to perfection to a point where I did not realize it was my car when I picked it up. It looked as though it just got out of a dealership.

Customer Service

Kristen was amazing!

My Experience

the service was great and the service writer was perfect give her a raise

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This was the shop my Insurance said to use.

Repair Quality

Actually, the repair seems fine, but when I got home I noticed stuff I kept in the back hatch on the back seat. When I went to put them away, the "donut" and the tools for the jack were back there. Happily, my son put them away as the "donut" was heavy for me to maneuver . And while the car was sparkling , the donut needs a rinse but I don't have a hose. I'm guessing it's reusable in the future.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Did not expect Klaben to do a quick cleaning of the interior but pleasantly surprised to find they did! My car even smells brand new again!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Kenly was very helpful throughout the whole process. A ten plus in customer service.

Returned Clean

Likely to Recommend

Repair Quality

Kristen was amazing to work with. She kept us up to date on claims parts etc. we are not from the area. My son is a college student so I picked an auto shop out of the blue. We are very happy with everything. Thank you.

Customer Service

Again Kristen was awesome

Returned Clean

Likely to Recommend

Repair Quality

Left tail light is loose and a small gap not fitting in place properly.

Customer Service

Kristen was awesome very professional at her job

Returned Clean

My Experience

I always have a great experience at Klaben. They were able to get my car fixed quickly and it looks great!

Likely to Recommend

Absolutely

Repair Quality

Great experience as always.

Customer Service

Always pleased with Klaben’s team.

Returned Clean

Likely to Recommend

I will continue and have told relatives and friends

Repair Quality

Very pleased

Customer Service

Very kind and helpful

Returned Clean

Likely to Recommend

Repair Quality

They went above and beyond! Chris was excellent in keeping me informed of what was going on and his willingness to communicate at anytime was appreciated! Excellent experience, we will definitely be using them moving forward with any issues with our car!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Chris Fritz pays great attention to detail to make sure all your repair concerns areally addressed and take care of in detail. I would recommend Chris at Klaben Body Shop to anyone who wants their car repairs done correctly

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I highly recommend

Repair Quality

They are all so very nice and they really talk to me, like I'm part of their family ,they make you feel really good, where I'll bring my car there , just so my car can say hi and get a car wash..........

Customer Service

Kristin Bruner,, she is 1#

Returned Clean