Klapec Auto Body
In operation 45 years.
At Klapec Auto Body Powered by VIVE, we provide superior service to our valued customers throughout the Cranberry area. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did a very good job, had done a couple extra things for it to be perfect. Noticed a tad of overspray on the windshield but that’s fixable, very satisfied.
Customer Service - 5.0/5.0 -
Hayden did a very good job keeping me updated and the car even got done early!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It was recommended to us by a neighbor. We would definitely recommend them as well.
Repair Quality - 5.0/5.0 -
The vehicle looks great. The work was done much quicker than originally planned.
Customer Service - 5.0/5.0 -
The updates were fantastic. It’s nice to know how the project is coming along periodically. Other shops that have done work for me don’t say anything until it’s completed.
Returned Clean
Likely to Recommend - 0.5/5.0 -
We will never return to Klapec Auto Body or recommend any family member or anyone at all to use your service services. I would not send my enemies to your business.
Repair Quality - 0.5/5.0 -
4 day job took you a month to complete!
Customer Service - 0.5/5.0 -
We received text message updates that were inaccurate and misleading. Then you told us you didn’t know how those communications were sent out. Someone is either lying or incompetent.
Returned Clean
My Experience - 5.0/5.0 -
Josh Shreffler was real nice & explained everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Toyota looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
But only if they get better on the time frame.
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
People were friendly but would say that I would receive text message communication ever few days and I did not receive as many as I had thought. Also, I had dropped my car off to be fixed and 2 days later they called to tell me it wasn't even started. I had to make arrangements for a second time close to a month later.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The end result to the repair of our car is seamless.
Customer Service - 5.0/5.0 -
Excellent communication during the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have been great to work with. Highly recommend!!!
Customer Service - 5.0/5.0 -
Great customer service!!
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took forever together my truck scheduled and it seemed like the only reason I got on the schedule was because I called and asked. However, it took less than 3 days for the actual repair… which was awesome!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I did let them know my radio antenna was not on. I found it 3 days later. Only because it was a weekend. But it was a nice experience in all. Kept in contact with me each time it was being worked on.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We really liked that you cleaned the interior of the car
Customer Service - 5.0/5.0 -
Josh always does a phenomenal job