Kmg Auto Body LLC

4.9 (982reviews)
99%
58 Franklin Ave,  Clifton,  NJ  07011
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Shop AssistantSparkles

In operation 31 years, 23 years at this location.

KMG Auto Body is the number one New Jersey source for auto body collision repair, quality complete paint jobs, and selected new and used performance parts. We pride ourselves on being straightforward and honest. We communicate very well with our customers, employees, and insurance companies. We believe in taking care of our mutual customers in a complete manner, not only making sure they receive a quality repair, but dealing with their emotions and concerns about the condition of their vehicle. We give them confidence in our ability to restore their vehicle to pre-accident condition. To insure this we follow up with a phone call to every customer to ensure they are completely satisfied with the repair. This has proven to be very effective.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat 8:30 am - 12:00 pm
* Holiday hours may differ.
Acura
GM
Honda
Hyundai
I-Car
Kia

Reviews (982)

Likely to Recommend

Repair Quality

Excellent work. I have very satisfied. Great service with a personal touch. Thanks Mario Jr

Customer Service

Returned Clean

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The company did an excellent job. The car looks like brand new. The communication was so impressive. I was made aware by text of every process the car was in and it was ready exactly when they said it would be ready So impressed with KMG

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Returned Clean

My Experience

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Returned Clean

My Experience

I am not satisfied kMG Auto Body LLC s service. From the beginning They lied to me. Before they started working on the car, they sent me one estimates. They said I don't have to pay anything. Insurance company will pay 100% . Then I asked them again and again to be sure. They gave me a paper. I signed it and I saw that my deductible was zero. I didn't have to pay a single dollar. The first estimate showed that it would cost near $4,500 to get the car done. 4 days later, they sent me another estimate showing that insurance would have to pay nearly $3,500 for the car fixing. Yesterday I received a letter from the insurance company saying that they have decided to pay me 10%. Then I call the KMG and tell them that I have received the letter from the insurance company. What do I do now? They told me that you call the insurance company, talk to them, and your car is ready, you can come pick it up today. I called the insurance company and spoke to them and they said they would talk to the manager and try to fix it and let me know then they didn't tell me anything else. Then in the afternoon, I received a new message from kMG Auto body and it showed a new estimate, showing a bill of over $5300 and the insurance will pay the whole thing, I'll have to pay zero money. I saw the message and saved it, and this morning when I went to pick up the car, KMG said that I had to pay 10% now or they wouldn't give me the car. I didn't take any cash with me because I knew I wouldn't have to pay anything, so I just took my credit card. Then they started pressuring me like that. I talked to them for an hour and tried to convince them that you had told me all along that I wouldn't have to pay anything, so now you're saying that. Then after talking for an hour and not being able to manage them in any way, I was forced to pay the ten percent with my credit card and I was very disappointed. I will never, ever fall into this kind of trap again. After what happened to me today, I think the whole thing is a trap. My car won't be worth $5,000. They fixed my car not properly and took After what happened to me today, I think the whole thing is a trap. My car won't be worth $5,000. They changed too much money from the insurance company and from me.

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My Experience

Extremely friendly staff, helpful and great communication

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I'm very satisfied with the communication, the work that was put into the car, and I highly recommend this body shop to friends.

Customer Service

My Experience

Continuous updates received, always informed what stage the repair is in, delivered 1 day ahead of estimated repair and a cordial staff.

My Experience

Very impressed with the entire team and process. Everyone was so polite and informative. The texts with updates were a great touch. Thank you very much!!

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My Experience

Very professional and do a great job, I truly appreciate the kind of work they did on my truck, I strongly recommend this guys.

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Very satisfied with the good work you guys did, very professional.

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My Experience

Amazing customer service, fast turn around and fantastic workmanship

My Experience

Amazing service. Car looks like brand new. Quality Job !

My Experience

On time and great job

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Repair Quality

Very Happy with the quality of repair.

Customer Service

I received updates thru the whole process

Returned Clean

My Experience

The work is great, they kept great communication and did everything very quickly.

Likely to Recommend

Repair Quality

Great service, Owner and his Son are a honest good people and its what a family business should be like.

Customer Service