Koch 33 Collision

4.7 (1,767reviews)
90%
3808 Hecktown Road,  Easton,  PA  18045
Bot
Shop AssistantSparkles

In operation 10 years.

We are a 80,000 sq. ft. State-of-the-art collision center in the Lehigh Valley. Just minutes from New Jersey, we are in the perfect location to service the Lehigh Valley, The Pocono's and western New Jersey. At Route 33 Collision all of our equipment was purchased with quality and efficiency in mind. Our quality will not be jeopardized by faulty equipment or employee neglect. Our goal is to be as efficient as possible while still being able to provide our clients with quality repairs, building relationships with respectable insurance companies, and giving our clients an experience they will not find anywhere else. We also are a licensed X-pel paint protection film installer and ceramic coating installer. We offer custom and exotic work also. If you can dream it, we can build it...

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • French
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Volkswagen

Reviews (1,767)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent workmanship and professional service quality, with many noting their vehicles look brand new after repairs. Communication throughout the repair process receives high marks, with customers appreciating regular text updates and helpful staff who answer questions promptly. The shop demonstrates strong timeliness, often completing repairs ahead of schedule, though some customers experienced delays due to parts availability. Staff professionalism and friendly customer service are frequently highlighted, creating a welcoming environment. While most experiences are highly positive, some customers noted areas for improvement including more detailed process explanations, better final inspections, and addressing non-collision related issues when requested.

Likely to Recommend

Repair Quality

East to deal with

Customer Service

Very polite

My Experience

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They did a fantastic job. I would highly recommend them.

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My Experience

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Work looks well done, staff were very helpful and I was kept informed of progress all the way through the process.

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Customer Service

My liftgate needs to be slammed to shut properly

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Repair Quality

my vehicles trunk doesn’t close properly and it makes a noise when I put it in reverse and back up.

Customer Service

The customer services were really good But I haven’t heard from them regarding my concern on my trunk and the noise it makes reversing.

My Experience

Everyone was was very helpful in responding to my questions and concerns regarding the repair process. They also kept me informed as to where my car was in the repair process. I highly recommend Kosh 33 Collision.

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Customer Service

Koch33 Collision was wonderful and I am very pleased with the service.

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I would, and have already recommended my family and peers to Koch 33 Collision Center

Repair Quality

If I could pick a number higher than 10 then I would! Absolutely phenomenal work, bottom line!

Customer Service

Any questions that I had when I intially dropped my vehicle off were answered thoroughly and transparently!

My Experience

Just awesome, the communications from your service center was extraordinary

Likely to Recommend

Without a doubt

Repair Quality

Very pleased with the way everything was handled

Customer Service

Everyone kept me informed at every stage of the repair

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Mike was wonderful at helping with my car smooth transition to getting fixed.

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My Experience

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They did a great job πŸ‘ πŸ‘

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The total experience during the process of repair of our Toyota was very smooth. Daily updates via email regarding the progress of the repair from the collision shop kept us up to date on the daily progress. The quality of workmanship shows pride and commitment to a job that is difficult and tedious. It takes a team effort and it definitely shows in Koch's committment to a job well done. Thank you

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Repair Quality

My l tire pressure signal was still on after repair and a red line is showing where the tire pressure number would be

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My Experience

Im very happy with the outcome of my car they did a great job

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Repair Quality

Repair looks great but only a few weeks having the vehicle back, I am hearing a squeaking that sounds like a lower bushing / strut issue. Squeaks when I hit a bump, starts/stops and now when I get in and out of the vehicle.

Customer Service

Customer service was fine