Koch 33 Collision
In operation 10 years.
We are a 80,000 sq. ft. State-of-the-art collision center in the Lehigh Valley. Just minutes from New Jersey, we are in the perfect location to service the Lehigh Valley, The Pocono's and western New Jersey. At Route 33 Collision all of our equipment was purchased with quality and efficiency in mind. Our quality will not be jeopardized by faulty equipment or employee neglect. Our goal is to be as efficient as possible while still being able to provide our clients with quality repairs, building relationships with respectable insurance companies, and giving our clients an experience they will not find anywhere else. We also are a licensed X-pel paint protection film installer and ceramic coating installer. We offer custom and exotic work also. If you can dream it, we can build it...
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- French
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Update so perfect.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommemdable
Repair Quality - 5.0/5.0 -
Car looks great !
Customer Service - 5.0/5.0 -
Very helpful
My Experience - 5.0/5.0 -
The repair service went extremely smooth. I was updated every step of the way and I picked up my car today and it’s perfect.
Likely to Recommend - 5.0/5.0 -
Of course
Repair Quality - 5.0/5.0 -
From the very beginning of bringing my car in for inspection and then picking it up when it was finished, I was informed every step of the way great customer service.
Customer Service - 5.0/5.0 -
Amazing customer service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
It took awhile almost month
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0 -
Solid paintwork, scratched interior trim piece from reassembly and scratches on my leather steering wheel from whoever drove it
Customer Service - 3.0/5.0 -
Car was given back to me filthy, covered in construction dirt all over the exterior. It was cleaner when dropped off. There were scratches on the leather steering wheel, and an interior panel is visibly scratched that was taken off to perform the repair. Interior was otherwise clean. Staff at desk and estimator were otherwise very helpful and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The paint work on the bar at the bottom of the driver side door only partially finished. Definitely noticeable.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done quickly and the paint job is fantastic. Can’t even tell any work was done on it. Friendly staff. If needed I would bring my car here again.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The lack of communication is what I was most dissatisfied with.
Customer Service - 0.5/5.0 -
I received no return calls for my concerns.
My Experience - 0.0/5.0 -
Repairs appear to look very good. Only criticism is the timeline. I understand parts were delayed but the finish date was vague even after parts were in. I feel that there should be better expertise in giving an exact finish date. It puts a burdon on scheduling a pick up date.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car was finished sooner than originally estimated, nicely detailed when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Will definitely be coming back in the future for any body work done if needed was happy with the outcome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm sorry I didn't pay more attention to the updates. One mentioned my battery was is bad shape. I should have had it replaced. This afternoon when I was going to go to the store, my battery had died. Will have to call AAA to get it started and replaced