Koch 33 Collision
In operation 10 years.
We are a 80,000 sq. ft. State-of-the-art collision center in the Lehigh Valley. Just minutes from New Jersey, we are in the perfect location to service the Lehigh Valley, The Pocono's and western New Jersey. At Route 33 Collision all of our equipment was purchased with quality and efficiency in mind. Our quality will not be jeopardized by faulty equipment or employee neglect. Our goal is to be as efficient as possible while still being able to provide our clients with quality repairs, building relationships with respectable insurance companies, and giving our clients an experience they will not find anywhere else. We also are a licensed X-pel paint protection film installer and ceramic coating installer. We offer custom and exotic work also. If you can dream it, we can build it...
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- French
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
Very happy ewith entire process. From initial estimate with Mike, all the way through process. Excellent communication. Work was flawless as well, car looks brand new. Interior detailing an extra nice touch! Thanks again!!
My Experience - 5.0/5.0 -
They handled everything and helped me navigate my insurance claim very well. They were flexible on start time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very helpful when working with insurance, kept me updated the whole time, and worked with me to make everything as easy as possible. Would definitely recommend.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Truck come back clean and as far as I can tell the truck was repaired back to its original condition
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are the best.I would never even consider taking my car anywhere else.Thank you very much
Customer Service - 5.0/5.0 -
You guys are hands down the best.I would never even consider taking my car anywhere else.Thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service reps were very professional. The service done to my car was exceptional. The detailing was like I just left from the car dealership.
Customer Service - 5.0/5.0 -
They did great with the door and the paint job. Also, the alignment car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and cleaned my car too! Great experience, definitely recommend them.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice to me. Especially the receptionist. The work was perfect and I especially appreciated the interior detailing which was totally unexpected.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very seamless process
My Experience - 5.0/5.0 -
The shop did a fantastic job on my vehicle- the repair looks as good as new, and my car interior was cleaned up prior to pickup. The vehicle looked better inside and out- would definitely recommend Koch 33 Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire experience from the estimate to the pick-up was very organized with a quality outcome.
Customer Service - 5.0/5.0 -
Very kind people, good listeners. They were accommodating to my individual needs as I was out of state when the accident occured.
My Experience - 5.0/5.0 -
We are completely satisfied. Your team does a fantastic job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent job and kept us updated. Took 2 days longer than expected. But that was not a problem.
Likely to Recommend - 3.0/5.0 -
6 or maybe more. But the information to the customer pathway was not fluent or smooth. The excess of visits and receptionists providing updates were not effective nor accurate. Even though courteous.
Repair Quality - 5.0/5.0 -
The complete satisfaction took a few calls back and forth, and five in person visits.
Customer Service - 5.0/5.0 -
I didn't like the electronic messaging system because it wasn't accurate. The receptionists were courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a really great job on my car repairs but what was most impressive was the constant updates and communication on progress. Even when I call them to follow up, the folks answering the phones were kind and helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! I was updated in my car’s process all the way through. My car looks like nothing ever happened!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic work by your Team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job Koch Team!