Koch 33 Collision
In operation 10 years.
We are a 80,000 sq. ft. State-of-the-art collision center in the Lehigh Valley. Just minutes from New Jersey, we are in the perfect location to service the Lehigh Valley, The Pocono's and western New Jersey. At Route 33 Collision all of our equipment was purchased with quality and efficiency in mind. Our quality will not be jeopardized by faulty equipment or employee neglect. Our goal is to be as efficient as possible while still being able to provide our clients with quality repairs, building relationships with respectable insurance companies, and giving our clients an experience they will not find anywhere else. We also are a licensed X-pel paint protection film installer and ceramic coating installer. We offer custom and exotic work also. If you can dream it, we can build it...
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- French
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The work is excellent and Mike was very helpful but I think more effort could have been made to have all the parts ordered in a more timely way.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone’s situation is different, and they shouldn’t just assume that everyone’s insurance pays for the same benefits as others insurance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the overall service and thrilled with the interior detail completed. Will recommend for any needs I become aware of.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The estimator Mike Rowland did not follow through on my request to include a second repair for my car while it was scheduled for repair. The estimate was forwarded to Rowland by both GEICO and myself in December, 2024. I also spoke with him about my intention of having both repairs done at the same time more than once, the first time being when he first wrote the two estimates on November 20, 2024. By the way, the correct name for the owner and driver of the 2023 Rogue is Barbara Gregory. Colin is my husband.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Upon receiving my car on January 9, 2025 I was very happy and satisfied with the work done. Thank you.
Likely to Recommend - 5.0/5.0 -
Great place and great workers.
Repair Quality - 5.0/5.0 -
Happy and very satisfied. I loved when I received text messages to let me know step by step. Where my car was going.
Customer Service - 5.0/5.0 -
Great young ladies working there very helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike and John and everyone at Koch Collision, Thank you for all your professionalism in the repair of my 2024 Ford Raptor. To Everyone 5☆'s ☆☆☆☆☆ you definitely deserve it. Thank you, Will Hill ☆
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks good.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It took too long to get done and cost me an extra 80 bucks for a rental I am not satisfied, but the car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work! Car actually looks better than it looked when I bought it. Very clean inside and out. I also liked the progress updates.