Kramer Autoplex
In operation 3 years.
Full service collision repair facility with the ability to work on all Domestic and Asian models specializing in GM and Chrysler, Jeep, and Ram.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
They did a good job considering the amount of damage
Repair Quality - 4.0/5.0 -
Had to take my vehicle back a couple of times for things I feel should have been taken care of before my vehicle was released. Back hatch out of alignment and a rattling noise
Customer Service - 3.0/5.0 -
No one ever answered the phone and voice mail was never returned. Had to go up there to get updates
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
never
Repair Quality - 0.5/5.0 -
They had my car for 40 days. they only had 3 parts to replace. one being a headlight that for some reason they couldn’t order the right part. i would never recommend this place to anyone
Customer Service - 0.5/5.0 -
the general manger is an asshole. justin is hard to get ahold of and the woman in the office doesn’t call back like she says she will
Returned Clean
Likely to Recommend - 0.5/5.0 -
They held my vehicle hostage until I paid them for work that they should not have done or charged me for. They need to have legal action taken against them but I do not have the funds for this.
Repair Quality - 0.5/5.0 -
This dealership broke their own machine working on my vehicle and stuck me with the labor bill for fixing their own machine. They refused to release my car without me paying for it when I protested it.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people work there, very helpful, very efficient and friendly.
Customer Service - 5.0/5.0 -
Please read the comments above.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have told friends about them
Repair Quality - 5.0/5.0 -
Some of the nicest people u can do business with I Livingston tx
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0 -
You can see the repair that was on the rear bumper like filler is raised up above the flush of the paint
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice to deal with, work done was awesome.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were already asking me what shop I went to when I came back out it repaired.
Repair Quality - 5.0/5.0 -
I appreciate the work and friendliness of the staff.
Customer Service - 5.0/5.0 -
Bonnie was very friendly and informative.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely nervous my car would never be the same again with it only being a month old. You can’t even tell the car was ever wrecked, it looks brand new again.
Customer Service - 5.0/5.0 -
Bonnie was incredible and had incredible customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
There were problems getting parts so that was not their fault.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Bonnie Ferguson gets a 10! She was very helpful and explained exactly why the repair was taking so long. She told me which parts they were waiting on and I was able to acquire them from to the Subaru dealership where I bought the car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The shop was great. Took care of my truck!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Will never recommend the shop to anyone.
Repair Quality - 1.5/5.0 -
Not happy with the workmanship.
Customer Service - 3.0/5.0 -
Great at first. Was promised a rental car and a promise to correct the mistakes made by Premier Body Shop. But was then told couldn't get a rental was going to find a used car off the lot. I called State farm State farm and they tried twice to contact Justin sweet and he never returned their phone calls.