Kramer Autoplex

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Happy with end product

Repair Quality - 4.0/5.0 -

Great job; very pleased with work.

Customer Service - 4.0/5.0 -

The lady was very informative and helpful; the man was very busy.

Returned Clean

Likely to Recommend - 4.0/5.0 -

I would go to them again.

Repair Quality - 4.5/5.0 -

Took a little longer than expected but was looking nice when done.

Customer Service - 3.5/5.0 -

I called a few times no answer left message never got a call back. I would come to shop and was treated well

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 1.5/5.0

Repair Quality - 2.0/5.0 -

communication failed and no oversight on the work being done or checking to see if it was done correctly before telling the customer their vehicle is ready.

Customer Service - 2.0/5.0 -

poor communication

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

As I said, the repair shop did great. The detailing was the downfall.

Repair Quality - 5.0/5.0 -

The repair was spot on. Excellent work. The detailing of the vehicle afterward sucked.

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

Already did!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank y'all for fixing my truck. Nice job Spencer !........

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Never notified auto was ready. Body pieces don't line up...large gaps one side, small gaps on other side. When asked why they didn't fix something they replied they didn't touch it...that's the problem they didn't fix the broken items and the passenger tire was still flat when we picked it up. Tried to air up ourselves but it won't hold air. Filled radiator reservoir and it leaked out on the ground. Took it to a tire shop and it has a v cut in the tire where it impacted the other vehicle. Ordered a new reservoir from rockauto and will take it to another shop to line up the body parts

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 1.0/5.0 -

No communication

Returned Clean

Likely to Recommend - 5.0/5.0 -

Dependable and efficient.

Repair Quality - 5.0/5.0 -

Fast turn around and great job.

Customer Service - 5.0/5.0 -

Polite and helpful.

Returned Clean

Likely to Recommend - 0.5/5.0 -

Because this is the worst I have ever been done in all the years I have been having vehicles repaired here

Repair Quality - 0.5/5.0 -

My cars paint does not match and it has alot cheaper bumper on it then what was removed. You can contact me at 936 446 6776. Still have not accepted vehicle.

Customer Service - 0.5/5.0 -

Trying to over talk the person they are talking to and stating thats the best it going to get

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Exceptional!!!

Returned Clean

Likely to Recommend - 5.0/5.0 -

Local facility with professional care. Appreciate this.

Repair Quality - 5.0/5.0 -

Repairs were made professionally.

Customer Service - 5.0/5.0 -

I was treated well. Was given information when I had a question.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work in great time

Customer Service - 5.0/5.0 -

Great service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean