Kumler Collision, Inc.
In operation 98 years, 54 years at this location.
Kumler Collision & Automotive has been providing high-quality, guaranteed auto body repairs in Lancaster, OH since 1928. As a full-service, independently owned facility located at 2313 E Main Street, we service all makes and models, using parts equal to or better than original manufacturers. Our team of 20 experienced technicians and 8 service bays ensures efficient and effective repairs, including guaranteed paintwork and custom finishes. We're affiliated with most top insurance companies and always prioritize treating you and your vehicle like family, offering transparent answers to all your repair and insurance questions, plus towing and rental services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Lines of the hood, bumper, and light don't match up. Some stick out further than others. Gaps are wider on one side and tighter on the other side. The after market light looks like it was taken apart and put back together has scratches and what appears to be plastic shavings on the inside of it. I am not satisfied with the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have only had my truck back for a few hrs. I only drove it home from the shop. So far it is ok. More time is needed to be fully satisfied. I AM very thankful for Kumler's help and their communication with me throughout this lengthy repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent communication and work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Keith Kumler did a nice job keeping me updated on the status of my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Excellent work and wonderful staff!
Repair Quality - 5.0/5.0 -
My car got rear ended and now it looks like new! I was very impressed with kumler!!
Customer Service - 5.0/5.0 -
I was updated frequently and always treated wonderfully by staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very courteous, timely and helpful with providing me transportation to drop off and pick up my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was great getting updates on the status of my vehicle through the whole process. Work was completed quickly. The whole process was made very simple and easy for me to be apart of and everything was explained to me as to what would be done.