Kumler Collision, Inc.
In operation 98 years, 54 years at this location.
Kumler Collision & Automotive has been providing high-quality, guaranteed auto body repairs in Lancaster, OH since 1928. As a full-service, independently owned facility located at 2313 E Main Street, we service all makes and models, using parts equal to or better than original manufacturers. Our team of 20 experienced technicians and 8 service bays ensures efficient and effective repairs, including guaranteed paintwork and custom finishes. We're affiliated with most top insurance companies and always prioritize treating you and your vehicle like family, offering transparent answers to all your repair and insurance questions, plus towing and rental services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Everything that I addressed was ignored. They put me so far out for repair two months that I had to buy a head light so I can see in mornings and they took headlight threw it in trash charged my insurance 710 dollars for said light. I was told that what I spent on headlight would go towards my deductible of course that never happened. They had get their mark up for the part I guess. Mark was very forgetful did not take any notes for my concerns on previous repair that was only six months from this repair. The oe stripe on driver door whipped off first time I washed car. It was definitely not oe. It had been pieced together right at tip when had no strength. I would not recommend this shop. I wanted to boost economic in my home town but I think Columbus body shops would be more in tune with customer
My Experience - 5.0/5.0 -
Wonderfully well dun God tell repair man the same
My Experience - 5.0/5.0 -
Staff was friendly and efficient!
My Experience - 5.0/5.0 -
The team at Kumler did a great job with this project highly recommended
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
I was completely satisfied with the quality of workmanship and attention to detail. I was especially impressed with customer service in office and text communications. The only drawback was the time it took to initiate service.
My Experience - 5.0/5.0 -
I will always choose Kumler! They are always very friendly and informative no matter how many questions I have.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick, fast, and professional! They even went above and beyond and cleaned the inside of my car. Best experience I've ever had with a collision shop!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have always been satisfied with the work done on my car at Kumler, and I am again very satisfied. Very friendly and helpful employees. I highly recommend Kumler Collision for all your car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Working with staff at Kumler was very easy and professional. From getting the estimate, rental vehicle and picking vehicle up when completed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Tremendous work, just a long wait
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I already passed on my complete satisfaction Excellent workmanship. Well done! I could tell you about your workmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very quick service car looks wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks great. Good communication!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great friendly service and my car looks good again!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely will !