Kunes Collision of Sterling

4.6 (273reviews)
96%
2502 Locust St,  Sterling,  IL  61081
Bot
Shop AssistantSparkles

In operation 10 years.

Here at Kunes Auto Body we work on all makes and models of vehicles. We work with all insurance companies. We have cost efficient vehicles for you to use if you do not have loaner on your insurance policy. We treat all of our customers as family. Our goal is to provide high quality repairs and to restore your vehicle to pre-accident condition. We price match with Original Manufactured parts when we can to ensure your vehicle has the best quality parts to get you back on the road quickly. Come see us at Kunes Auto Body.... and remember..... "If you bend um, we'll mend um and give it to you straight"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (273)

Likely to Recommend

Repair Quality

It was quick and a timely manner and looks super great

Customer Service

Returned Clean

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Repair Quality

My car was fixed in a timely manner and with correct parts.

Customer Service

I was able to call and get updates about when my vehicle would be done as well as arrange to get it when it done after hours.

Returned Clean

Likely to Recommend

Repair Quality

Overall, from start to finish, there were issues with overall service. When I dropped my vehicle off, it was discovered that several of the parts were damaged. WHY wasn’t the parts inspected upon arrival at your facility? I had to wait an extra 2 weeks for my vehicle to be done. Upon pick up, I inspected it and found a lot of overspray on interior parts. The rep took some rubbing alcohol to these parts and removed the overspray. I asked for paperwork for the work done and to date I have NEVER received anything on the work completed. I was told it would be emailed to me. Completely odd practice.

Customer Service

Same comments as last.

Returned Clean

Likely to Recommend

Repair Quality

Kelly are Sheryl are wonderful. Very nice to talk to and really make things smooth to deal with.

Customer Service

Returned Clean

Likely to Recommend

I tell everyone how good of a job kunes did on repairs

Repair Quality

Kunes has always done a great job on any body repairs I’ve had done and I always highly recommend them. It’s like nothing ever happened. Thank you for the work everyone there does. Great job.

Customer Service

Did a great job on repairs

Returned Clean

Likely to Recommend

As long as Kelly and her staff are there, I would recommend this place to everyone!

Repair Quality

Kelly and her crew at Kunes Collision are the best at what they do and the friendliest people to work with! They definitely go above and beyond!

Customer Service

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Customer Service

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Repair Quality

Amazing....my car looks great and you even washed and cleaned the inside. I wasn't expecting that. That showed my how well you treat your customers. I can say enough about your front office. They were so friendly and helpful. I made a great choice of who to trust my car to and will refer your shop to anyone who needs body work on their car. Thank you

Customer Service

They were awesome friendly and so helpful

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Repair Quality

Kelly was great getting us in so quickly. All the personnel have been great. Definitely would recommend

Customer Service

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Repair Quality

Kelly is amazing to work with ! Give her a raise!

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Likely to Recommend

Due to trim falling off, the customer service I received and still no return call.

Repair Quality

Within 2 days a piece of trim flew off my car while traveling down the highway. I immediately called and was advised the Mgr was in a meeting. The person I spoke with drug out the call when all I requested was a call back. She made this a worse experience than it already was. Guess what it has been 2 days and still NO call back. I live an hr away and she requested that I bring my car back.

Customer Service

See previous comment

Returned Clean

Likely to Recommend

Repair Quality

They do great work, would highly recommend them

Customer Service

Likely to Recommend

However, I would not recommend Edwin to estimate anyone I refer to the body shop.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Never would I recommend this place to a friend or colleague

Repair Quality

I purchased my car over a year ago. Upon purchase, it was agreed that I’d have an automatic start installed (which didn’t happen right away and is still malfunctioning), dvd players (which were told that they played on car speakers and do not), and my windows tinted (which still have not been done.) I would not recommend this place to anyone to purchase a car. I have been threw the ringer with my purchases and when I took my car to the Kunes body shop to be fixed.

Customer Service

I purchased my car over a year ago. Upon purchase, it was agreed that I’d have an automatic start installed (which didn’t happen right away and is still malfunctioning), dvd players (which were told that they played on car speakers and do not), and my windows tinted (which still have not been done.) I would not recommend this place to anyone to purchase a car. I have been threw the ringer with my purchases and when I took my car to the Kunes body shop to be fixed.

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service