Lacey Paint and Body

4.7 (510reviews)
97%
6477 Swann Rd,  Mount Olive,  AL  35117

In operation 11 years.

Lacey Paint and Body 'Powered by Precision Collision' is a family owned shop. We provide top of the line customer service!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (510)

Likely to Recommend

I highly recommend Lacy Paint and Body.

Repair Quality

They did a great job on my little Merecedes! Looks just like it rolled off the showroom floor. They even went the extra mile to touch up a few little scratches that weren't part of the repair area. Really nice customer service I highly recommend Lacy Paint and Body if you want the job done right.

Customer Service

Customer service was great!

Returned Clean

My Experience

Excellent work and work completed earlier than time quoted.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Lacey Paint & Body has consistently provided great service through the years.

Repair Quality

Lacey Paint & Body did great work on our car and it was spotless on pickup.

Customer Service

Returned Clean

My Experience

The work was very well done. My truck looks as good as the day I bought it 10 years ago. I highly recommend Lacey’s for your vehicle repairs.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Y'all did a good job thank you

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very one so so helpful and the service was quick!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I want to thank you for the nice clean inside of my car.. a nice surprise. Yes, your repair work on my damaged fender, bumper, head lamps, etc. look just like new. I am a return customer. The sweet efficient lady in the office (sorry, I forget names) handled my claim and communicated with me so well. God Bless all of you for the type of work you do in making us happy campers again.

Likely to Recommend

Repair Quality

Thank you for a splendid job.

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

See prior comment.

Repair Quality

The reason I didn't give a 10 was because there was a rattling under my car when I picked it up, and I pointed it out. Brooklyn had a tech address it, and it greatly stopped. but I'm still hearing it from time to time which makes me think it wasn't completely fixed. I never heard any sound from under the car until this accident happened, so I feel the loose pipe or whatever is rattling should have been completely secured.

Customer Service

Communication could have been better. I had to call repeatedly for updates. Part of the problem was Allstate telling me I could expect my car on March 26, but I had to wait 3 additional days, and I had no idea that I could have had the rental car expanded, had communication been better. Still, I am satisfied with Lacey and plan to use them again.

Likely to Recommend

Repair Quality

Lacey’s did a great job on my car repair. The office personnel was so nice.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Did a very good job. Will be recommending to others

Customer Service

Couldn’t have asked for nicer people

Returned Clean

Likely to Recommend

I would highly recommend their services to anyone who needs a car repair.

Repair Quality

Lacey Paint & Body did a fantastic job repairing my car. They were very professional, conveniently located and efficient. I would highly recommend their services.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Problem with windshield washer after car repair

Likely to Recommend

Would recommend to anyone and everyone

Repair Quality

Outstanding service, friendly staff ..Great craftsmanship! Thank you so very much

Customer Service

Outstanding

Likely to Recommend

Repair Quality

Customer Service

My Experience

No one was there at my appointment time to estimate it. They took a picture and later estimated from that. Then they were six days late on the repair because they had to order more parts, presumably because they didn’t look at it the first time.