Lake Area Collision

4.9 (453reviews)
97%
P.O. BOX 220,  Walloon Lake,  MI  49796
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Shop AssistantSparkles

In operation 41 years.

Lake Area Collision is a Certified I-CAR Gold Collision

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (453)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting that vehicles were returned looking brand new, with perfect paint matches and flawless bodywork. The friendly, professional, and welcoming staff received high marks across the board. Communication stood out as a key strength, with customers appreciating proactive text and phone updates throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Complimentary interior and exterior detailing upon completion was a frequently mentioned and appreciated bonus. A few customers noted areas for improvement, including clearer explanations for repair delays, occasional minor fitment issues, and ensuring all pre-existing vehicle functions remain intact post-repair. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"You guys do such amazing work!! You guys go above and beyond and then some for ALL of your customers.. I highly recommend you to everyone. ..." Read more
"Very courteous employees. Repairs were completed on time, even taking care of issues they didnt need to, detailing the inside and ..." Read more
"... vehicle cleaned and secured while awaiting parts. The final painting and body is outstanding. My only concern is the rear replacement door pins ..." Read more
"Parts and repair are perfect,and paint matches too."
"... has always done wonderful work on all my cars. The repairs are always perfect and the paint matches. Thank you again for the hard work." Read more
"... called , the texts to keep me updated , and then finishing up a week ahead of your schedule was icing on the cake!!! We thank you!!!" Read more
"This service was exceptional. I truly appreciate all you have done and how timely you did it."
"Excellent experience trust lake area with our vehicle always done a fantastic and on time job"
"It was done 5 days earlier than promised"
"According to original estimates, my car was finished over one month early"
"... process. The Staff were professional and helpful! Kept me updated daily by text on status of repair. My vehicle looked like a new car when completed. ..." Read more
"... updates by text or phone, and I chose text messages. The updates were detailed, timely, and kept me informed throughout the entire repair process. Whenever I ..." Read more
"... always thorough and meticulous in their repair work. Communication is regular and easy to understand." Read more
"Great repair job on our Ford Edge! Great communication through out the entire process. The detail of the car when finished made it even ..." Read more
"Fantastic. No repair shop is more professional. They communicate, they do exceptional work, they go out of their way to assist, and their work was done ..." Read more

My Experience

Perfect repair and clean up! Looked like a brand new car!! Thank you!

Likely to Recommend

Repair Quality

They kept me informed throughout process. Provided a loaner car and returned my vehicle in LIKE NEW condition. Everyone was very kind and helpful.

Customer Service

Likely to Recommend

Repair Quality

Repaired in a timely fashion and the vehicle was cleaned and beautiful.

Customer Service

It was great. Would suggest a little more detail in the text updates for a better understanding of what stage the repair is in at the moment.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I am still giving a 10 because of the overall experience but I've noticed the last few times the vehicles have not been detailed on the interior. I think when the interior is detailed, it brings the whole thing together.

Repair Quality

Customer Service

My Experience

Excellent communication throughout the process, car looks and works as good as it did before hitting the deer. Thanks to the entire team at Lake Area Collision for taking care of my vehicle.

My Experience

Yall were so wonderful with communication, making me feel comfortable as soon as I walked in. The guest service and friendliness is beyond amazing!!! Plus, the work done on my car, its as if nothing had ever happened to it!!!

Likely to Recommend

Repair Quality

Absolutely fantastic with reassuring customer their car is in great hands, super friendly, and when I got my car back, I couldn't even tell something was ever wrong with it in the first place!

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Great experience! Great company! Thank you!

Customer Service

Returned Clean

My Experience

Amazing work, & a fabulous detailing job too!

Likely to Recommend

Repair Quality

It looks better than the day I bought it!

Customer Service

Not only was the work well done, updates were sent often and the truck was completely detailed when I picked it up!

My Experience

Likely to Recommend

Repair Quality

Good communication throughout the process. Outstanding work and cleanup too!

Customer Service

Returned Clean

My Experience

Looks better than new

Likely to Recommend

Repair Quality

It lookes better than new

Customer Service

Awesome

Returned Clean

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Repair Quality

Customer Service

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Nice job!

Repair Quality

Repairs look great! Good communications throughout the process. Finished early!! A++

Customer Service

Friendly, and efficient. Not to much, not too little!

Returned Clean

Likely to Recommend

Can’t say enough good things. Did a great job and all the people that I dealt with were very friendly and helpful.

Repair Quality

They did a great job repairing my car. The drivers side was pretty smashed in and it looks brand new. They were very helpful in dealing with the other driver’s insurance company and getting appropriate approval to fix the car. I would recommend them to anyone.

Customer Service

Communication was excellent. They frequently contacted me andkept me informed as to the progress of repairs.

Returned Clean

Likely to Recommend

Best place to take your vehicle at a bad time in your life

Repair Quality

Very professional. On time. Came back looking new

Customer Service

Very good. Like family

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

As usual and consistent with my path experience at Lake Erie collision, you guys are fantastic team Ubly, kind and courteous, precisely excellent work, your service is truly remarkable, and so unfortunately very rare nowadays most other businesses. Way to go Lake area collision, way to go!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The best in northern Mich I will recommend to anyone who need quality repair