Lake Area Collision

4.9 (428reviews)
97%
P.O. BOX 220,  Walloon Lake,  MI  49796
Bot
Shop AssistantSparkles

In operation 41 years.

Lake Area Collision is a Certified I-CAR Gold Collision

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (428)

My Experience

Excellent service and communication with my insurance company and myself. I’d recommend to anyone.

My Experience

Likely to Recommend

Great work.should have been more informed on delay

Repair Quality

Customer Service

Looks great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you. My car looks like new inside and out.

Likely to Recommend

Repair Quality

They did a wonderful job and on time.

Customer Service

Friendly

My Experience

Scratches on pillars and sides of car from tree branches weren't buffed out as quoted, A few I pointed out were done while waiting at pickup but not all. Had to point out and request removal of paint run on edge of hood. Spot now has rough edge. New hood may sit too high, large gaps to the body and light housings. Hood doesn't open or close smoothly. Have to drop it with excessive force and still doesnt always latch. Then wont release properly. Hood open light will remain on if not slammed down. Never shut that hard before replacment. Seems like may be because it's not actually a Subaru hood? aftermarket? Half of the hood insulator clips are missing or loose so the insulator flops off the hood. Needs new retainer clips to fix this. Windshield cowel pillar trim not properly secured l had to slide into correct position , hopefully clips are intact and they won't fall off. New damage found at pickup: scratches and chipped paint, occurred while at shop, looks like it was hit or backed into something. Bugs, dirt, and debris on front couldn't fully inspect at pickup. Lots of rubbing compound left on trim and hood. Windshield interior has film from something used to wipe it. Thankfully paint color seems to match, will see how it looks washed.

My Experience

As always it was clean and looking brand new. I especially appreciate you taking care of my tiers and getting my back on the road.

Likely to Recommend

I’m always recommending my friends and family too lake area

Repair Quality

It looked great and they took care of my tiers as well

Customer Service

Always do a great job

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very easy to work with!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks for resurrecting my Bronco Sport after it was crushed by a huge tree branch during the recent ice storm. It looks good as new!

Likely to Recommend

Repair Quality

They did a superb job

Customer Service

Returned Clean

My Experience

Top notch employes, especially Rebecca

Likely to Recommend

Repair Quality

Customer Service

My Experience

Greg was fantastic and I'll be returning with all my future business

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did an excellent job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great people to work with. And the updates are wonderful.

Customer Service

Returned Clean

Likely to Recommend

I trust Lake Area Collision

Repair Quality

Personal- very good in fact excellent Body Work - Looks like new!

Customer Service

Personal - excellent manners & attention Body Work - Looks like new!

Returned Clean

Likely to Recommend

Repair Quality

Repair s were fine, the fact that this was considered a collision instead of comprehensive is not right! Looking into other insurance.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I have always been happy with the work here but this time was not it. The paint matched perfectly but there have been a number of issues. The first was somehow they scratched my rear passages door with what looks to be buffer marks or from a polisher. The hood ground cable was not re attached, there is over spray on my passenger door from the paint work on the fenders, when they reinstalled my bed cover it was not aligned properly and on top of everything the repairs took several weeks longer then I was originally told. For the amount of time they had my truck you would think it would be perfect. Very disappointing in this trip to lake area and probably won’t come back.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My vehicle looks great, as good as new.

Customer Service

the customer service was outstanding