Lake Side Collision II, Inc.

4.9 (944reviews)
97%
8250 Whitcomb St,  Merrillville,  IN  46410
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Shop AssistantSparkles

In operation 27 years.

Lake Side Collision II is female owned and operated. We've been a part of the NWI community for over 24 years. Our collision center is known for its expertise, honesty, and stellar service. Our team of certified technicians are committed to delivering superior quality and service to all of your customers. Our vast customer base is a valued part of the Lake Side family. We would be proud to be your Body Shop!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (944)

My Experience

The car looks amazing! We were well informed all along the way. No issues whatsoever. We could not have been more pleased with the level of professionalism and courtesy. Highly recommended!

My Experience

The work was above and beyond what I expected and the service was impeccable! Thank you Shaun and the Lakeside staff for getting me back cute in my Lexus!

My Experience

Thanks you! Vehicle turned out great friendly staff. Appreciate the communication.

Likely to Recommend

Will highly recommend your services

Repair Quality

Customer Service

Returned Clean

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Repair Quality

With out hesitation; it's my honest opinion, you are a 10.

Customer Service

Very nice and helpful.

My Experience

My Experience

Service was fast and the team was great to work with. I never had to check in because they were always updating me on the progress. So nice to be able to relax and know they were on top of everything!

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Repair Quality

Customer Service

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Repair Quality

Friendly and kept me informed on the progress

Customer Service

Minor issue with a door handle was quickly resolved

Returned Clean

My Experience

Drop off and time for completion were timely. Easy pick up. Car looks great, like nothing happened!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kim is the greatest A++++

My Experience

Everyone was very pleasant and very informative concerning the updates on the car repair.

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Repair Quality

Customer Service

Likely to Recommend

Definitely.

Repair Quality

They did a great job on my vehicle, and they helped make the experience seem effortless. At a time when you can already be thankful that your accident was not worse, but not feel the greatest that the accident occurred, their organization and workflow with the insurance, car rental, and keeping me updated on the status of my vehicle kept me from being overwhelmed during the process. I appreciate their work, professionalism, organization and follow-up.

Customer Service

They confirmed what they would do to the vehicle, kept me updated, and made me feel comfortable during the process.

Returned Clean

Likely to Recommend

Great work at a great price.

Repair Quality

My truck looks perfect!

Customer Service

Returned Clean

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Repair Quality

Satisfied with the paint job that was done. A misunderstanding with job I paid for but nothing can do now, about parts didn't get touched. Housekeeping of my Vehicke very poor my car on the inside is full of dust from job performed . Outside door handles were full of prints and debris from work when I picked it up. I feel like because it was a Recall job and the fact I wasn't a full paying customer . My car and the care for it was poor . Back window button broken wasn't when turned car in. I detailed my car before dropping off . Went in cleaner than it came out. . Stone guards were removed not replaced. My rain guards are still on how did whole doors get painted if there still on ? I guess I should feel like everyone else hey the car is old and I gotva semi free paint job

Customer Service

House keeping was poor

Returned Clean

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Customer Service

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My Experience

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Repair Quality

Customer Service

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My Experience

Repair work was excellent ! Also I appreciate the car wash and cleaning inside also.

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Customer Service

Returned Clean

My Experience

From the first interaction to the job completion Lakeside was professional and courteous. They kept me advised throughout the process and had my car ready when promised. I highly recommend them.

Likely to Recommend

I have used Lakeside for years. Always satisfied.

Repair Quality

Lakeside was fantastic. The car looks perfect and they did it in 5 days. I can't wait till the items on backorder come in to complete the project . .

Customer Service

Likely to Recommend

Repair Quality

Lakeside collision ll. IS EXCELLENT JUST PLAIN EXCELLENT. GREAT STAFFF ALWAYS KEPT ME UPDATED !!! I took my 55 Belair there last year n EXCELLENT AGAIN. THANKS YOU GUYS. πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

Customer Service

Returned Clean