Lake Side Collision II, Inc.

4.9 (946reviews)
97%
8250 Whitcomb St,  Merrillville,  IN  46410
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Shop AssistantSparkles

In operation 27 years.

Lake Side Collision II is female owned and operated. We've been a part of the NWI community for over 24 years. Our collision center is known for its expertise, honesty, and stellar service. Our team of certified technicians are committed to delivering superior quality and service to all of your customers. Our vast customer base is a valued part of the Lake Side family. We would be proud to be your Body Shop!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (946)

My Experience

From the first interaction to the job completion Lakeside was professional and courteous. They kept me advised throughout the process and had my car ready when promised. I highly recommend them.

Likely to Recommend

I have used Lakeside for years. Always satisfied.

Repair Quality

Lakeside was fantastic. The car looks perfect and they did it in 5 days. I can't wait till the items on backorder come in to complete the project . .

Customer Service

Likely to Recommend

Repair Quality

Lakeside collision ll. IS EXCELLENT JUST PLAIN EXCELLENT. GREAT STAFFF ALWAYS KEPT ME UPDATED !!! I took my 55 Belair there last year n EXCELLENT AGAIN. THANKS YOU GUYS. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very well done repair job. Cleaned the car too. Nice job. Would refer friends to go for sure.

Customer Service

Returned Clean

My Experience

Thank you so much for your quick and quality service of my wife’s Honda! We really appreciate it and will refer all our friends to Lakeside Collision II ❤️❤️

My Experience

Fast, well done, and very courteous.

Likely to Recommend

Very likely

Repair Quality

Fast and courteous service and good price

Customer Service

Returned Clean

My Experience

Your whole team was wonderful, they made a stressful situation so easy for me.i will highly recommend you to everyone I know! You really personalize your service and that's what makes you so special, plus excellent body work, thanks again!

Likely to Recommend

Repair Quality

They made everything very nice and easy.

Customer Service

Excellent customer service!

My Experience

Always perfect, and as promised

Likely to Recommend

Repair Quality

Customer Service

My Experience

Service is great and quick turnaround

Likely to Recommend

Repair Quality

Car looks great and repaired quickly

Customer Service

Kept me updated

Returned Clean

My Experience

I was pleased that I was kept updated on the progress being made. Even though the job took a bit longer than originally anticipated, I know the work was done to high standards! That's a plus in my book!

Likely to Recommend

I've used Lakeside for years & will continue to do so...very professional & personable.

Repair Quality

Excellent work, my vehicle looks brand new!

Customer Service

Kim & her team kept me abreast of things as they were restoring my vehicle. That was a great help.

Returned Clean

My Experience

Service was excellent!!!

Likely to Recommend

Like I said it was good and the part of the muffler still there and inside the tailgate is still not perfect!

Repair Quality

I didn’t have my car for a month and then there was dust under the paint . That looked like bubbles to me . One other thing I don’t like at all is that the muffler underneath has like an elbow hanging down . I came in and they made it seem like it’s supposed to be like that . I disagree. Because I think when they placed it, they probably needed to turn it a little bit so it doesn’t stick out. . I do want that corrected and don’t want to raise trouble, but it bothers me very bad. . I want that done. As far as the people they were all very polite, also on the tailgate. It seems like where the repair was done. It’s not very smooth. The majority of what bothers me the muffler or whatever it’s called. , I just don’t like the way it hangs down an elbow .

Customer Service

Again everybody was very polite, but the one problem that I can’t stand is still there visible.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing service and incredible people. My car looks fantastic, and it was done quicker than I thought it would be.

Customer Service

Top notch customer service, even had a thank you note when I picked up my car.

Returned Clean

My Experience

Great work, as always and very quick too!

Likely to Recommend

Repair Quality

Excellent across the board.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfying

Customer Service

Returned Clean

My Experience

great work! This is 2nd or 3rd time I have used Lakeside Collission. The car was washed and vaccumed when received (I wasn't expecting that. Very nice

My Experience

Everyone was very friendly. Kept me informed throughout the repair of my car. Very happy with the final finish! Thank you!