Lakeland Automall
Lakeland auto mall collision center service all makes and model.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Reviews (72)
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My Experience - 0.0/5.0 -
There is paint on tire and rim and inside the car on door. This is my wifeâs car and she saw it yesterday.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.0/5.0 -
They obviously can do great work, but why they would ask a customer to come in to pick up a poorly repaired car is beyond me.
Repair Quality - 3.0/5.0 -
The first attempt to repair the damage was a "1" and another week after they re-did the damaged trunk lid, including paint, I'd rate the job a "10".
Customer Service - 3.0/5.0 -
The first time the shop told me the car was ready to pick up I was terribly disappointed. The trunk lid still showed damage on it and the paint job was really heavy and not smooth. My wife said it looked as if the paint was hanging on the lid. The estimator agreed and said that they'd re-do it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
took car in on a Monday 11/13 a part came in damaged so I had to wait until 11/20 to pick up NOT HAPPY !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have never seen such disorganization with the towing company. The towing company took half a day to get the car, after repeatedly calling because they could not find the car. Then the towing company wanted to take it to another company in Tampa for repairs. We live in Lakeland and had requested the car be fixed in Lakeland, not Tampa. When Liberty Mutal was called, it took one representative after another to find answers. The agent on the case never called back, and I was very very upset with him. If this is how Liberty Mutal does business with towing companies that can't even speak English, well I am in the wrong country....
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0 -
That said would detail the car after thay fixed the car. But thay didn't do it.and she was nasty the shtalk.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The repairs look great. It may be unrelated but my wiper blades were shredded where I tried to use them after picking up the car
Customer Service - 3.0/5.0 -
My car was on the lot for two days before the body shop even knew it was there