Lakeland Collision (Lakeland Dodge Chrysler Jeep)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job. And very professional

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

My husband was very happy with his car! He also really loved how clean it looked inside and out!

My Experience - 5.0/5.0 -

Excellent quality and customer service,Yay!

My Experience - 5.0/5.0 -

I was very pleased with the entire service and the attention I received. I especially appreciated the updates they sent me so I could follow the progress of the repairs on my vehicle, as well as the thorough explanations they provided before returning it to me. Overall, I am very satisfied with the experience.

My Experience - 5.0/5.0 -

Lakeland Collison team were all great. From the moment we walked in to the moment we picked up our car, everyone was very genuine, very helpful, and very easy to work with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Lakeland Collison was an amazing experience from start to finish. The staff there are all very helpful and understanding. My car was in and out and my car looked brand new.

Customer Service - 5.0/5.0 -

Staff were amazing! They were very caring and super helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

She looks brand new to me.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

I have named my vehicle “Midnight.” Upon getting the call that she was repaired and ready for pick up, I was literally stunned at how beautiful she looked once I got her back.

Customer Service - 4.0/5.0 -

Great service and explanations about the service and how it would go

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The vehicle looks good as new. I would like to sincerely thank Danny, the technician who handled it, his work was truly exceptional. Your hard work is greatly appreciated!

Customer Service - 5.0/5.0 -

The customer service was outstanding, with consistent updates and follow ups throughout the repair process. I was provided with a link which lessened the calls. For a busy person like me, I truly appreciate that.

Likely to Recommend - 5.0/5.0 -

Yes, I would recommend people to the shop

Repair Quality - 5.0/5.0 -

Mr. Tom was very pleasant and very helpful and they did a very good job on my car

Customer Service - 5.0/5.0 -

Did a great job

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

This isn't a 10 because the repair shop broke my spoiler that was on my car but did not replace it for me so now I have to figure out if my insurance will cover that :l not fair if i have to pay for a new one that the shop broke.

Customer Service - 5.0/5.0 -

The employees I spoke to were great.

My Experience - 5.0/5.0 -

Gary was a good guy to work with - repairs looked great!

My Experience - 5.0/5.0 -

Tom and everyone there were great and the car looks brand new again. Thanks for the wonderful communication and getting our car back to us quickly and done right.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Tom was great to work with. The work on the vehicle was superb!! Will definitely recommend and use again.

Customer Service - 5.0/5.0 -

Again. Tom was great with communication! We knew what stage the car was at the whole time.

Returned Clean

My Experience - 5.0/5.0 -

Can’t say enough good things about Lakeland Collision. Everything is great with the repairs and your willingness to loan me a car while I had mine being repaired was wonderful. Friendly staff and great customer service. I do have a message asking me to check my brake light but compared to the rest of the amazing work you did that is minor and I am not complaining about it at all. Thank you so much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great customer service the repairs look good. Vehicle was return clean inside and out. My only issue was when the rear seats were remove, the seat belt buckles were left underneath the seat and one of them was misaligned. Overall, I am very satisfied with the service.

My Experience - 5.0/5.0 -

Everything was very good except a few parts for the hood is on back order and may not be available for weeks.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Some parts for the hood on back order

Customer Service - 5.0/5.0

Likely to Recommend - 3.0/5.0

Repair Quality - 3.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Service was great

Repair Quality - 5.0/5.0 -

No complaints 😃

Customer Service - 4.5/5.0 -

No complaints

My Experience - 5.0/5.0 -

I’m am more than pleased with my repair. The customer service is absolutely outstanding, I will definitely refer you to anyone that needs body work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Marta was so amazing and helpful

My Experience - 5.0/5.0 -

No complaints, professional courteous kept me informed the whole time about my trucks progress.