Langway Collision Center
Langway Collision your best choice in collision repair. We are your only Toyota Certified Collision specialist in southern Rhode Island. Our team is I-CAR trained and ASE. certified as well. We in addition have certified Dodge, Chrysler, Jeep ,Fiat and General Motors. Our Mission is one of "SAFTEY,TRUST AND VALUE. We offer 24hour towing and on site Rental replacement allowing a swift drop. off and pickup for your convenience. We offer LIFE TIME warranty in writing on the craftsmanship. You've repaired with the rest no come visit the best Langway Collision Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (519)
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- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were done in a timely manner and my car is running better than ever.
Customer Service - 5.0/5.0 -
Everyone was pleasant and very professional.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far car is like new. Best was the brand new look of the interior. It has not been this clean since it was new.
Customer Service - 5.0/5.0 -
Very pleased with estimator & office in the Collision Ctr
My Experience - 0.0/5.0 -
You tried to give me my car 3 time before you got the painting acceptable. I was physically threaten by your staff. All of this has been reported to Nationwide. I guess Langway Toyota approves of subpar work how I was treated. Call me at *** *** **** if you wish to discuss in more detail.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
The manner I was treated by the Langway staff because of their failure to check the vehicle before calling me to come and get it, only to have to take it back to the paint shop, was absolutely inexcusable by any standard.
Likely to Recommend - 5.0/5.0 -
I have already recommended you to the Salve Families Facebook group (1100 members)for other students to know about you if they need repairs.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Was told 3 to 5 days and it took 10
Returned Clean
My Experience - 0.0/5.0 -
The car was not fully repaired. Incremental work was done but I had to pay extra for the car rental. My car was filthy, the back seats and floor were covered with debris as if it had been left outside with the windows open.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Estimate and work were done as soon as the car was delivered. Repairs were completed 4 days ahead of schedule. Langway also coordinated the rental car return.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, car looks like new, and done on promised time!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people that helped me were great Larry, Maggie and Madison
Customer Service - 5.0/5.0 -
Thank you to Larry, Maggie & Madison
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me well informed and helpful with all my questions
My Experience - 0.0/5.0 -
No all damaged parts wasn’t replaced it. But I’m ok with the work been done.
My Experience - 0.0/5.0 -
Left my car at this Nationwide (not my insurance) network repair location on a Monday, no updates or attempts to contact me for 1 week. I called the following Monday since my car rental agreement indicated that was the last day of the contract. I was informed that additional damage was discovered and a delay of 3 days was expected. I mentioned that I had not received any notification of this prior to my calling this center and was told that someone was supposed to ask me if I wanted text or e-mail updates... even though they have my cell phone # and could have easily called/left message. On the day repairs were to be completed, I called again to check the status of my vehicle and was informed that it wouldn't be completed until 4 to 4:30 PM. I provided my work # as I wasn't able to use my cell due to work location and told them I can't check my cell. I never received a call at my work # and left work at 5:10 PM only to discover once I arrived at my car that the center had attempted to contact me via text and call to my cell. Unfortunately by that time, the center had already closed so I wasn't able to pick up my car until the following morning when the center opened. I went out to my car after receiving my keys and I noticed a thin film of some kind of dust all over my car seats and dash display. I didn't bring this up due to the fact I had to be at work and was already running late. I'm unsure what this dust or if it's even safe to breathe in... so i cleaned my car myself. Overall I would give this center a 7/10
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Absolute lack of communication. I only received updates if I called. On day of completion/pickup, I was informed my car would be available around 4 to 4:30. Knowing this and the fact that I can't access my cell at work, I left the center my work # and requested to be called at that number. 5 pm and no call, went to my rental car and saw a missed call but by then it was to late as the center closes at 5. Next morning after picking up my car, I found the entirety of my interior covered in a thin layer of strange cream colored "dust" and smelling of dirt. I had to roll down the windows to air it out as I drove to work. I had to vacuum the interior as I'm not even sure if this dust was safe to breathe. Other than that, the repair work looks good.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Only reason why I rate a 9 is because after the initial consultation, they failed to call me to schedule an appointment work completed was great. They were apologetic on the follow up.