Larry H. Miller Collision Center Boise

My Experience - 5.0/5.0 -

When I dropped my car off for repair, I first spoke with Amanda at the front desk. She then completed my paperwork & Cole Gagnon was the person assigned to my repair and he was great. Cole kept me updated every step of the way during the repair process, helping me to know exactly when repairs would be completed & I would have my car returned. Everyone I came in contact with was great & very helpful. Repairs look fantastic and I couldnt be happier with LM Collision repair!

Likely to Recommend - 5.0/5.0 -

Hopefully I will not need to have a return visit in the future, but will GLADLY recommend LHMiller Collision to my friends who find they need auto collision repair.

Repair Quality - 5.0/5.0 -

I had damage to my lower liftgate after backing into the bumper of a truck in our neighborhood. The repairs are PERFECT and my car looks like new.

Customer Service - 5.0/5.0 -

I am absolutely thrilled over the wonderful service and repair I received from Larry H Miller Collision! From initial check-in with Amanda when I dropped my car off for the initial "summary" of damage, being assigned to Cole Gagnon as my LM Contact while they had my car, all the daily updates letting me know where my car was in the repair process and finally letting me know when my car was ready to Pickup after repairs were completed. LM Honda made the process a worry-free and "no worries" experience! Thank you!

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0 -

Having to coordinate with Three different travelers agents in order to get the repair work done is absolutely ridiculous. I do like that they have the room but I shouldn't have to be the one to have him contact the two that you already have assigned to me

My Experience - 5.0/5.0 -

Repairs look good and everyone was very nice and helpful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything went well they got it done when they said they would and the work looks great

Customer Service - 5.0/5.0 -

They was great

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They made sure I was involved in knowing all that was happening.

Returned Clean

My Experience - 5.0/5.0 -

Paint work is excellent

My Experience - 5.0/5.0 -

I wasn't able to make it over when the car was ready late Friday afternoon when I was told it was ready, so I appreciate LHMC accommodating me and allowing to pick it up on Monday. So as long as I'm not charged for the extra days for the rental car, them we're all good. The body shop appeared to do a great job on the car, and it was great working with Cole, my technician. The folks at Enterprise Rentals were also very friendly and helpful, and the rental car worked just fine for me.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

After initial inspection, I scheduled my repair appointment a week and a half out to allow for parts delivery. Yet, when I brought it in for repair, I was told more parts were needed that had to be ordered out of state. Rather than 1 full day, I was without my car for 6 days.

Customer Service - 4.0/5.0 -

I appreciated the ride home after dropping off my vehicle for repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I appreciate the thorough and well done job your team did repairing my car. I also appreciate the good communication.

Likely to Recommend - 5.0/5.0 -

I’ve been very happy each time I have you service my car. That’s why I chose your shop for my collision repair.

Repair Quality - 4.5/5.0 -

Good communication and I am satisfied with results. Very thorough.

Customer Service - 5.0/5.0 -

I believe it was Cole I was dealing with. He gave very good explanations. Very polite and informative.

My Experience - 5.0/5.0 -

The repair took less time than I was expecting. Jessica and the receptionist were very courteous and pleasant to work with. And I was surprised to see the car was washed and essentially mini detailed. The new panel matches perfectly. My thanks to everyone who had anything to do with this business. I won't hesitate to tell people about my experience and recommend you to them. Thank you.

Likely to Recommend - 5.0/5.0 -

Given this experience I would certainly recommend Larry H Miller Collision Center to anyone.

Repair Quality - 5.0/5.0 -

The repair is perfect. There is no evidence of the crease some hit and run parking lot fiend put in my right front fender. The fender replacement is perfect.

Customer Service - 5.0/5.0 -

Jessica was wonderful to work with. Prompt and professional and pleasant, as was the front desk receptionist.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Everything I've seen as far as the repairs go has been good. My only dissatisfaction was with the rental car I received

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0