Larry H. Miller Collision Center Boise

4.8 (4,235reviews)
97%
222 Auto Drive,  Boise,  ID  83709
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In operation 47 years.

Larry H Miller Collision has been a staple in the Treasure Valley since 1993. We offer onsite rental vehicle options and work with All Insurance Companies. Larry H Miller provides Collision and Paint work on all Makes and Models, we offer a lifetime warranty on our workmanship. We are your one stop shop of choice. Our goal is to provide a high quality repair in a timely basis and get your vehicle back to Pre-Accident condition. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
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Reviews (4,235)

Customers say
Overall Customer Satisfaction
Customers consistently praised the collision center for its outstanding service quality, timely repairs, and proactive communication. Many highlighted that vehicles were completed ahead of schedule, with repairs described as flawless, seamless, and restoring cars to like-new condition. The text message update system was frequently commended for keeping customers informed throughout the repair process. Customers appreciated the professional, friendly, and knowledgeable staff at every touchpoint, from drop-off to pick-up. The on-site car rental partnership was noted as a convenient, stress-reducing benefit. A few customers mentioned areas for improvement, including inconsistent communication during delays, occasional quality issues such as misaligned parts or incomplete repairs, and limited service offerings like clear coat work. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... repairs that were needed and asked for my approval. Kept every promise, did great job and completed it all on schedule! Very friendly helpful and efficient! Well Done!" Read more
"Beyond impressed with the repair work. They cleaned and detailed the car. It looked amazing!"
"Everyone was awesome! Car was ready early! Looks brand new and they even washed it inside and out!"
"Expert repair work, completed ahead of schedule. I was kept regularly informed of the progress of ..." Read more
"... Everything that was done was to my own liking and went above and beyond to find any other thing the could fix. I highly recommend them to anyone" Read more
"... informed of the progress throughout the entire process. Work was completed ahead of original schedule. I was completely satisfied, and it was a pleasure to do business with you." Read more
"All repairs were done satisfactorily and quicker than expected."
"I was fisappointed regarding how long you had my car waiting on part July 11- 25. Also that you no longer offer a ride ..." Read more
"Took 4ever to get it done and not a good job, also to get ahold anyone there on a phone to ask ..." Read more
"... initial drop off to picking the truck up was amazing. Got updates anytime things changed so I was always on the loop. The work was done well and I am very pleased with ..." Read more
"... were seamless, all repairs completed efficiently, communication was flawless, professional and customer service was incredible! Very satisfied and highly recommend for any of your ..." Read more
"... from setting appointment, to arrival & drop off, communication along the path of repair progress, and review at pick up was an exemplary customer service & satisfaction ..." Read more
"Completely understand the delay, would simply have preferred better communication"

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repairs look good and everyone was very nice and helpful

My Experience

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Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

After initial inspection, I scheduled my repair appointment a week and a half out to allow for parts delivery. Yet, when I brought it in for repair, I was told more parts were needed that had to be ordered out of state. Rather than 1 full day, I was without my car for 6 days.

Customer Service

I appreciated the ride home after dropping off my vehicle for repair.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate the thorough and well done job your team did repairing my car. I also appreciate the good communication.

Likely to Recommend

I’ve been very happy each time I have you service my car. That’s why I chose your shop for my collision repair.

Repair Quality

Good communication and I am satisfied with results. Very thorough.

Customer Service

I believe it was Cole I was dealing with. He gave very good explanations. Very polite and informative.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair took less time than I was expecting. Jessica and the receptionist were very courteous and pleasant to work with. And I was surprised to see the car was washed and essentially mini detailed. The new panel matches perfectly. My thanks to everyone who had anything to do with this business. I won't hesitate to tell people about my experience and recommend you to them. Thank you.

Likely to Recommend

Given this experience I would certainly recommend Larry H Miller Collision Center to anyone.

Repair Quality

The repair is perfect. There is no evidence of the crease some hit and run parking lot fiend put in my right front fender. The fender replacement is perfect.

Customer Service

Jessica was wonderful to work with. Prompt and professional and pleasant, as was the front desk receptionist.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Everything I've seen as far as the repairs go has been good. My only dissatisfaction was with the rental car I received

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They had the wrong first name. Thank you for the ride back and there. The work was great. Communication was ok. Time it took seemed reasonable

My Experience

Coleman did an excellent job arranging for the work on my car and interfacing with the insurance company covering the repair costs. He seemed super busy during this summer repair season, so please give him a big bonus for all his hard work.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Looks good

Kept me Informed?

Yes

Ready on Time?

No

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