Caliber - Boise

4.9 (3,538reviews)
99%
5102 W Chinden Blvd,  Boise,  ID  83714

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,538)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with frequent mentions of excellent communication throughout repair processes. Many highlight receiving regular updates via text and calls, keeping them well-informed at every step. The repair quality receives outstanding feedback, with vehicles often described as looking brand new or better than before accidents. Timeliness is a major strength, with numerous customers reporting repairs completed ahead of schedule. The staff receives high praise for professionalism, friendliness, and going above and beyond expectations. Customers appreciate additional services like vehicle cleaning and detailing. The seamless coordination with insurance companies and rental car arrangements adds significant value. While most feedback is overwhelmingly positive, a few customers noted minor issues with paint quality or alignment that required follow-up visits.
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"The repair work was excellent. My truck was ready before it was promised. Everybody was cordial and ..." Read more
"It was a great experience!! Quality work!!"
"... process, and the repairs were completed on time. My car looks brand new, and they even handled the insurance paperwork smoothly. Highly recommend their ..." Read more
"My car was done a week early!"
"Vehicle was ready for pickup earlier than expected..." Read more
"A week before!"
"Much earlier than promised"
"Done ahead of estimated schedule."
"Calls, texts, and emails were prompt and helpful in keeping me informed."
"Status updates were provided all along the process, just fabulous!"
"Every day I was updated! Incredible service"
"They were in constant communication with me… updated me every step of the way… Im pretty picky ..." Read more

My Experience

Caliber did an awesome job. Great communication and quality work!

Likely to Recommend

Repair Quality

Great service, fair prices. I appreciate their transparency and communication throughout the process.

Customer Service

My Experience

My experience with Caliber Collision has been great. They were professional and helpful. Shelton was my main contact, and he was very nice and kept me up to date on the status of my car. I really appreciate the service he demonstrated as he drove my car to my house nearby and picked up the rental due to a schedule conflict of mine. A new part for my car was not located in time for the completion date. However, Shelton said that once they have the part in hand I could come in at my convenience and it would be installed in the matter of a few minutes.

My Experience

Likely to Recommend

Repair Quality

Customer Service

The work was excellent. The people were nice and it was completed when they said it would.

My Experience

Fantastic service! I couldn’t have had a better experience.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I do love it

Customer Service

I don’t know how you make it look so good thank you very much

My Experience

Joey was super communicative about the timeline & repairs needed. My truck was finished in a timely manner & looked wonderful. The interior even looked better than It looked before I brought it in. No one enjoys dealing with car issues, but Caliber Collisions handled everything with compassion & ease.

My Experience

Very satisfied

Likely to Recommend

Repair Quality

Service was great!

Customer Service

My Experience

My Experience

Cameron was professional, compassionate and thorough and the repair looks great!

My Experience

Thank you for making this process so easy!

My Experience

Everyone was nice and very professional. Relived daily updates on progress of car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was so friendly, knowledgeable and repairs were just as expected. Very pleased!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Great job to all involved in fixing my vehicle they made it look like new again.

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Repair Quality

Customer Service

My Experience

Great job! Appreciate the communication and professionalism.

Likely to Recommend

Repair Quality

Great customer service and high quality work!

Customer Service

Returned Clean

My Experience

The whole process was as painless as possible for me. I was pleased how quickly and easily it went. Joey Smith’s texts were especially helpful.

Likely to Recommend

Both I and my Honda were treated well. No complaints.

Repair Quality

My CRV Honda looks great after you guys fixed it.

Customer Service

I appreciate Joey Smith texting me several times.

My Experience

The entire process for getting our car repaired was great. From getting an appointment, an estimate and eventual repair, all was good. Cameron provided great updates to the status of the repairs, timing and completion. Thanks to the Caliber team, we now have our car back.

Likely to Recommend

Repair Quality

Customer Service

The repairs to my car by Calibrer were great. The gentleman handling our repair, Cameron, was very good with all communications. We will use Caliber again if needed. Thanks!