Caliber - Boise

4.9 (3,542reviews)
99%
5102 W Chinden Blvd,  Boise,  ID  83714

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,542)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as leaving vehicles looking brand new. Communication was a standout strength, with customers appreciating regular text, email, and phone updates throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule, often by several days or even weeks. Customers valued the seamless coordination with insurance and rental car companies, and many noted the added touch of receiving their vehicles cleaned inside and out. Some customers mentioned delays due to back-ordered parts or calibration needs, and a few noted occasional communication gaps or minor repair oversights, reflecting areas customers felt could be refined.
Select to learn more
"... They made the repair process easy and uncomplicated. The repairs made were flawless." Read more
"It seems the vehicle looks better than new and they even washed and vacuumed it. Fantastic experience highly recommend!"
"The work done was high quality. Ive been out of touch with auto-body repair costs, so I didnt know what ..." Read more
"My car was done a week early!"
"My car was finished 5 days ahead of schedule and it looks perfect. Could not have been any easier on ..." Read more
"My vehicle was delivered ahead of schedule and timely status updates were provided."
"Much earlier than promised"
"Many delays due to parts, not Calibers fault"
"They were in constant communication with me… updated me every step of the way… Im pretty picky when it ..." Read more
"Communication was outstanding, and car was delivered faster than expected. Customer service was a 1010!"
"The communication was the part I was what I appreciated the most. Plus, my car got fixed in less time than ..." Read more
"Communication was great, I was kept informed and up to date on work being done on my vehicle. Work done ..." Read more
"I was updated regularly and never had to ask for a timeframe for my car being finished. I love the update ..." Read more

Likely to Recommend

Definitely will work with them if needed.

Repair Quality

The quality of repair exceeded expectations!

Customer Service

They did everything as expected and delivered excellent Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber went above and beyond in all respects. I would not hesitate to recommend Caliber to a friend or relative.

My Experience

Fantastic service! I couldn’t have had a better experience.

Likely to Recommend

Repair Quality

Best service ever!!! Thank you!

Customer Service

Best service ever! Thank you!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber did an awesome job. Great communication and quality work!

Likely to Recommend

Repair Quality

Great service, fair prices. I appreciate their transparency and communication throughout the process.

Customer Service

My Experience

My experience with Caliber Collision has been great. They were professional and helpful. Shelton was my main contact, and he was very nice and kept me up to date on the status of my car. I really appreciate the service he demonstrated as he drove my car to my house nearby and picked up the rental due to a schedule conflict of mine. A new part for my car was not located in time for the completion date. However, Shelton said that once they have the part in hand I could come in at my convenience and it would be installed in the matter of a few minutes.

My Experience

Likely to Recommend

Repair Quality

Customer Service

The work was excellent. The people were nice and it was completed when they said it would.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I do love it

Customer Service

I don’t know how you make it look so good thank you very much

My Experience

Joey was super communicative about the timeline & repairs needed. My truck was finished in a timely manner & looked wonderful. The interior even looked better than It looked before I brought it in. No one enjoys dealing with car issues, but Caliber Collisions handled everything with compassion & ease.

My Experience

Very satisfied

Likely to Recommend

Repair Quality

Service was great!

Customer Service

My Experience

My Experience

Cameron was professional, compassionate and thorough and the repair looks great!

My Experience

Thank you for making this process so easy!

My Experience

Everyone was nice and very professional. Relived daily updates on progress of car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was so friendly, knowledgeable and repairs were just as expected. Very pleased!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service