Caliber - Boise - Royal Blvd

4.9 (1,782reviews)
97%
905 W Royal Blvd,  Boise,  ID  83706

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,782)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlighted that repairs were completed ahead of schedule, with vehicles returned in like-new condition. The team was widely recognized for proactive updates via texts and calls, keeping customers informed throughout the entire repair process. Cleanliness of returned vehicles was frequently commended. A few customers noted minor concerns, including occasional delays, paint color matching, and isolated quality issues, as mentioned directly in their feedback. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop.
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"If I could rate them with 11+ I would do so. Caliber Collision on Royal Blvd in Boise, Id went ..." Read more
"Best customer service ever!"
"ABSOLUTELY EXCELLENT"
"Everyone was friendly, competent, and accommodating. They even gave me two rides tofrom the airport to ..." Read more
"... was consistently kept up to date on the repair and got my vehicle back in perfect condition." Read more
"They were very professional and had my vehicle finished 17 days ahead of schedule! Id never use anyone else. They even handled my rental ..." Read more
"Three full days sooner than originally expected."
"Done five days early!"
"... an amazing job making my truck like new again and it was done a week earlier than projected!" Read more
"No, it was 2 days late and I needed my truck to haul a trailer and cater a 200 person event. As an architect and ..." Read more
"Your systems of communication and your customer centric service staff are the best of ANY industry! I've had numerous positive experiences with Caliber ..." Read more
"Excellent service! They kept great communication with us throughout the process, providing regular updates on our car. They definitely ..." Read more
"Communication was outstanding"
"... days before their initial estimated completion and updated me throughout the process. Great experience and my car looks brand new!" Read more
"Service was quick and thorough. Great team, amazing communication."

My Experience

Likely to Recommend

Repair Quality

Customer Service

The first week I would have liked to hear more about my car. It took longer than I expected and it would have been nicer to hear about that earlier.

Returned Clean

My Experience

Very quick and re-paint looks great! Kind employees all around.

Likely to Recommend

Repair Quality

Thank you all for the good work

Customer Service

My Experience

Took longer than I had thought possible for the minor repair that it was. Looks great.

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Repair Quality

Customer Service

My Experience

Destiny and her coworkers did a great job on the repair work and did a great job with me. Great customer interaction!

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Repair Quality

Customer Service

My Experience

Very professional and fair. Only did what was needed to keep the repair as affordable as possible.

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Repair Quality

Customer Service

Returned Clean

My Experience

Destiny, did a great job getting me my vehicle back before the estimated time.

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Repair Quality

Customer Service

My Experience

Job was finished ahead of schedule! I was kept informed of its progress as promised. Kind and professional people to work with. I will use them again if the need arises..

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent communication

My Experience

They were always responsive. They were quick with the repair and they kept me thoroughly updated.

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Repair Quality

Customer Service

Returned Clean

My Experience

Great Service start to finish. Destiny was Great to work with.. texted along the way always informative and went beyond to satisfy. Thank you.

Likely to Recommend

Recommend to everyone

Repair Quality

Great customer service, work done is great.

Customer Service

Great

Returned Clean

My Experience

Every person I dealt with at this location was pleasant and efficient. What a pleasure to do business with caliber Collision. Destiny was my point of contact and she kept me advised every step of the way. I’m 100% pleased with my experience. Thank you.

Likely to Recommend

Repair Quality

excellent service and timely updates from Destiny and the team

Customer Service

excellent custom service

Returned Clean

Likely to Recommend

Repair Quality

very professional. I got great service and repair

Customer Service

Returned Clean

My Experience

Destiny Ironcloud was amazing! She was totally upfront about working with insurance and getting parts. My car was repaired quickly and they even gave my little EV a good bath before I picked her up.

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Repair Quality

Customer Service

My Experience