Caliber - Meridian

4.9 (2,161reviews)
97%
279 N Baltic Pl,  Meridian,  ID  83642

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,161)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with repairs that make vehicles look brand new and paint matching described as absolutely amazing. Communication stands out as a major strength, with customers loving the text updates, daily status emails, and proactive information sharing throughout the repair process. The team consistently delivers ahead of schedule, often completing repairs days or even weeks early, which customers greatly appreciate. Staff members are repeatedly described as friendly, professional, helpful, and going above and beyond expectations. Many customers highlight the thorough explanations provided, the seamless insurance coordination, and additional services like vehicle detailing. While most experiences are overwhelmingly positive, a few customers noted minor issues with scheduling communication, cleanliness upon pickup, or small follow-up repairs needed.
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"This repair was perfect. The paint match was absolutely amazing. 1010 Would recommend"
"... satisfied with the replacement of the hood and grill. The paint color is a perfect match. We asked Caliber to replace a fog light while they ..." Read more
"... think this is the best Caliber Collision in town. They were timely, communicated well, and did a great job. When someone hit me a couple years ago I went to ..." Read more
"... service is as good as it can get, top notch. Second the speed of service and skill of the body work on this job was flawless. A lot of extra personal attention to meet the exact ..." Read more
"... the best, and I believe they should receive more. Their work is immaculate. Thank you for making my experience so positive!" Read more
"... best experience, communication was outstanding and repair was done much earlier than the estimated time! Highly recommend!" Read more
"It was ready a week earlier!"
"I highly recommend Caliber body repair. They even got my car repaired 4 days early. They were very professional and explained exactly ..." Read more
"It was ready early which was a pleasant surprise"
"My vehicle was ready one week early."
"It was the best experience, communication was outstanding and repair was done much earlier than the estimated ..." Read more
"Loved the texts and loved I could reply to them and I was answered in a timely manner."
"Impressive communication."
"Great consistent communication"
"Best communication ever."

Likely to Recommend

Repair Quality

Steve and the front reception did an amazing job assisting us with our repair. This was our first body repair and we were unfamiliar with the process. Steve answered questions we were unsure of. We were not authorized a rental from Allstate until our vehicle was inspected for parts that needs to be replaced. Steve specifically told us all state does it differently that definitely inconveniences the customer. Steve went out of his way at closing time to inspect our vehicle to let all state authorize a rental for us while our vehicle was being repair. Definitely recommend Steve for future repairs. Also thought it was awesome this location returned our rental vehicle to enterprise. 10/10 experience

Customer Service

My Experience

Great personal service. Caliber accepted the car for repair almost immediately, completed repairs on schedule, did excellent work and made the entire process very convenient.

Likely to Recommend

Repair Quality

Prompt, professional and convenient.

Customer Service

My Experience

Repair was quick and the car looks great

Likely to Recommend

Repair Quality

Customer Service

My Experience

Communication was excellent and completed before the promise date.

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Repair Quality

Customer Service

My Experience

Everyone that took care of me and my car were great, pleasant, informative, knowledgeable at every step in the process. I would definitely recommend Caliber to anyone wanting exceptional and courteous efforts to get your repairs and nerves back to normal. THANK YOU PAMELA AND XAN!

Likely to Recommend

They go over and beyond providing the best experience possible.

Repair Quality

The damaged area of my car looked good as new. Their workmanship was evident and appreciated!

Customer Service

I was extremely pleased to interact with the people. They showed good knowledge when accessing the damages and they also prepared me in advance of any other repairs they may encounter. The front desk person was so pleasant and kept me informed of the progress throughout the process.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Staff were great from start to finish!

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Repair Quality

Customer Service

Staff was great !!

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Repair Quality

Excellent service and communication. Answered my calls when I incidentally opted out if text messages.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks as though the accident never occurred.

Customer Service

Promptly greeted me at arrival and answered all questions I had.

Returned Clean

Likely to Recommend

Repair Quality

Wonderful service! Service was completed very quickly.

Customer Service

Very kind and compassionate staff.

My Experience

Truck looks great! The whole experience was hustle free and professional, thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was kept informed all along the process, which I was not expecting, but very grateful for.

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Repair Quality

Customer Service

My Experience

Steven was very professional and informative

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Several people knew that my car was getting repaired and I told every one of them how fantastic Caliber was! They were very impressed. I will be recommending them to anyone I know.

Repair Quality

Had an unusual case with the repairs needed on my vehicle. Steven went above and beyond to solve the problem and handled all of the end with the insurance company so that I received the best outcome.

Customer Service

The regular text updates were incredibly helpful. The front desk gal quickly learned my name and my situation. It was a refresher and everything felt so personable.

My Experience

Likely to Recommend

Repair Quality

The repair isn't completed yet.

Customer Service

Ordered wrong part initially, and second ordered part arrived damaged. The vehicle was "done" 3 weeks ago and my car still isn't finished.