Caliber - Meridian

4.8 (2,200reviews)
96%
279 N Baltic Pl,  Meridian,  ID  83642
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (2,200)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new and paint matches described as perfect. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were widely celebrated. A few customers noted areas for improvement directly from their experiences, including occasional delays due to parts ordering issues, isolated concerns about vehicle cleanliness upon return, and rare instances where follow-up communication required customer initiation. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... can get, top notch. Second the speed of service and skill of the body work on this job was flawless. A lot of extra personal attention to meet the exact ..." Read more
"... great and communication overall was excellent! The work was done very well and the job was conpleted early. I highly recommend Caliber collision in Meridian!" Read more
"... connected with a gap showing. And then this weekend the rear bumper that was replaced is coming off" Read more
"the door now makes noise opening and closing, the door lock is making noise. there was paint over spray all over ..." Read more
"... professional and exhibited amazing customer service. The repairs were completed ahead of schedule and the finished product looked amazing!" Read more
"... initially, and second ordered part arrived damaged. The vehicle was done 3 weeks ago and my car still isn't finished." Read more
"... best experience, communication was outstanding and repair was done much earlier than the estimated time! Highly recommend!" Read more
"Took 2x longer than was initially estimated, but it wasn't because the repair was more complicated ..." Read more
"Vehicle was repaired five days before the initial completion date."
"The initial pickup date was pushed out due to back ordered parts and then again due to the holiday and then ..." Read more
"It was the best experience, communication was outstanding and repair was done much earlier than the estimated time! Highly recommend!"
"The communication went above and beyond the norm."
"I think I got 2 status updates near the end and spent most of the 2 weeks in suspense."
"Hubby and I had to call them or text frequently to light the fire under their butts."
"They made everything so easy and kept me in the loop from the get go. I was given an update every week which I really appreciated. I feel ..." Read more

My Experience

Caliber kept me updated on various aspects of the repairs. I am very pleased with their attention to detail and their skills. Everyone that I met was courteous and kind making sure that my needs were being met. I highly recommend Caliber Meridian.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am very impressed by the work you have done! Zahn(not sure how his name is spelled) was great at explaining the process from start to finish. Danielle was very nice and welcomed me.

My Experience

All the employees at Caliber went above and beyond to bring a smile to my face. From Danielle to Steven, they helped me in extra ways during my cars repair. My car looks beautiful again. Thanks! Colleen

My Experience

My Experience

Very professional, nice to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Back bumper does not seem to be aligned correctly and right rear tire sensor is still on

Likely to Recommend

Depends on how this interaction and dissatification turns out

Repair Quality

Everything was great until I picked up my vehicle. I had asked that they look at my front headlight and it was forgotten. During the final walkthru I want happy about how my bumper was crooked and was told that it was due to a kit I didn’t have but it wasn’t like that before. Also my rear tire light sensor was on when I left the shop and it did not go in with that on… this was in the area your team worked on

Customer Service

Everything was great until I picked up my vehicle. I had asked that they look at my front headlight and it was forgotten. During the final walkthru I want happy about how my bumper was crooked and was told that it was due to a kit I didn’t have but it wasn’t like that before. Also my rear tire light sensor was on when I left the shop and it did not go in with that on… this was in the area your team worked on

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Translated from Spanish by Carwise
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My Experience

Fue muy fácil llevar mi auto,comunicación clara y constante un trabajo muy ágil y de calidad

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I always get great service with caliber

Likely to Recommend

Repair Quality

They always do a good job with great customer service.

Customer Service

Great customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

People were friendly, knowledgeable and helpful. Communication was solid. The repair work was excellent. Only delta was they said they would look into sensor issue in my car and I never heard anything back on that.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very friendly and professional! Got my car back within a week.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

Very timely service, everything looks great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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