Caliber - Nampa

4.8 (2,760reviews)
97%
823 3rd St S,  Nampa,  ID  83651
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (2,760)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and call updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked as good as new or even better than before their accidents. Timeliness was a standout strength, as many vehicles were completed days or even weeks ahead of the estimated date. Staff professionalism, friendliness, and willingness to go above and beyond were frequently mentioned. A few customers noted areas for improvement, including occasional paint match concerns, attention to detail during final vehicle inspection, and front desk interactions, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"Caliber Collision did an amazing job on my car. The quality of the repairs was outstanding — everything looked like new, and youd never know there was any damage to begin ..." Read more
"Great people. High quality professionals who perform excellent work. I highly recommend them. They went above & beyond ..." Read more
"Absolutely wonderful working with you guys restored my car to perfect condition. Friendly and helpful. Highly recommend."
"... into a little crash, the work they put into it to make it look like it never happened is amazing. Highly recommend these guys to anybody." Read more
"Finished work was perfect and timing was fast."
"Great experience. Got my car back in a week and I was expecting almost a month. Very thankful"
"It was ready 5 days earlier than they told me I was absolutely blown away by how quickly and accurately they repaired everything"
"You were amazing! I couldnt believe that you could repair the damage to my car in one day, and then deliver it to my home! The whole process was easy and efficient! ..." Read more
"... before done. You kept me informed. Very very happy even got it back earlier then i planned." Read more
"... good. I can't say I know what all went into it, but it did seem like it took a while once I got the car to Caliber Collision. Other than that I have no notes" Read more
"... experience. Caliber Collision did quality work. Their communication was excellent. They wiped inside and vacuumed, too." Read more
"very good communication thru the entire process."
"... would be happening and the parts that would be used. I liked how I was kept up to date on the entire process from beginning to end. Thank you so much." Read more
"We are not satisfied with the estimate process. The total cost was almost double the estimate. This is poor customer ..." Read more
"Everyday there was a text message that went out keeping me updated which I appreciated"

My Experience

My Experience

The quality of work done to my 2016 Ford focus was absolutely amazing! My advisor Kayla was very consistent with the updates on my car. It genuinely looked better than when I first bought it!

My Experience

The service was excellent, customer service was fabulous and the expectations I had were met perfectly.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Very good at communicating.

Likely to Recommend

Repair Quality

Communication was great

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Had my truck for over a month and the ac unit is still not working. They said it worked and blew cold the moment I got it non of that was happening.

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Shelby was awesome through out the whole process. Kept me up to date on things and overall was great to work with. The repairs turned out great and they were done ahead of schedule. They were also great at helping me get a ride to the rental car company and checking the rental back in for me. I recommend Caliber to everyone I know when they tell me they need work done on their vehicle. Thank you guys for all the hard work!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We had a great experience with Caliber in Nampa ID.. Shelby was our service advisor, she is awesome!! Kept us up to date, help us get our car fixed faster than expected. Thank you Shelby.. we would recommend Caliber to any one..

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repaired as agreed

Likely to Recommend

Again, the repair took too long

Repair Quality

Took longer than expected

Customer Service

All employees were great!

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

They took my car and it took them 2 weeks before they even started disassembling it

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys were amazing from the sec I walked in the door. You treated me like I was important and just not a number. Updated me with everything. Never had that before done. You kept me informed. Very very happy even got it back earlier then i planned.

Likely to Recommend

Repair Quality

Best all the way around. From the sec I first step in to all the way tell the end

Customer Service

Very personal

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did a very good job on truck looks amazing Communication was great. Very friendly place to have work done. Use caliber in Anaheim cal.

Customer Service

Was a great experience

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a wonderful job and were very thorough! They kept in contact and let me know how things were going as it went along! It was much appreciated!

Likely to Recommend

They did a great job and I would highly recommend them!

Repair Quality

Caliber Collision did a great job in repairing my car and with communication! They did a courtesy rental car pick up and I was able to leave it with them when I picked up my car as well. Highly recommended!

Customer Service

The receptionist did a great job and contacting the rental car for me and being informative. Shelby did a great job staying in touch and keeping me updated!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very grateful for how fast and thorough the work was.

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