Caliber - Nampa

4.8 (2,808reviews)
97%
823 3rd St S,  Nampa,  ID  83651

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,808)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and call updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked as good as new or even better than before their accidents. Timeliness was a standout strength, as many vehicles were completed days or even weeks ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were frequently mentioned. A few customers noted areas for improvement, including attention to detail during final inspections, cleanliness at vehicle pickup, and occasional delays due to parts or scheduling. These observations came directly from customer comments and reflect opportunities the shop can use to further enhance an already highly regarded experience.
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"Great people. High quality professionals who perform excellent work. I highly recommend them. They went above & beyond ..." Read more
"Absolutely wonderful working with you guys restored my car to perfect condition. Friendly and helpful. Highly recommend."
"Finished work was perfect and timing was fast."
"My vehicle was ready ahead of schedule!"
"It was done two weeks earlier than expected."
"It was ready 5 days earlier than they told me I was absolutely blown away by how quickly and accurately they repaired everything"
"... before done. You kept me informed. Very very happy even got it back earlier then i planned." Read more
"Promised on May 1 but ready by April 24! Wow!!"
"very good communication thru the entire process."
"... would be happening and the parts that would be used. I liked how I was kept up to date on the entire process from beginning to end. Thank you so much." Read more
"Best customer service Ive ever experienced, will definitely go back if need be & will send people ..." Read more
"We are not satisfied with the estimate process. The total cost was almost double the estimate. This ..." Read more

My Experience

Repair updates were fantastic I knew exactly what was going on with my car at all times. The repair speed was awesome and I am overall satisfied with the match on the paint! Thank you so much to the whole team at Caliber!

My Experience

Shelby was awesome, and kept great communication. I appreciate the open until 530pm. Everyone explained what to expect each process of the way!

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Repair Quality

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Returned Clean

My Experience

Good repairs and great service. Nice job, Shelby and team.

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My Experience

Our car looks amazing

My Experience

My Experience

Kayla was amazing at keeping me updated on my car and April was super awesome!!! And the guy that delivered my car was super nice too(I forgot his name😅) April helped me out a lot especially when my ride bailed on me, the people who fixed my car were awesome too! It looks like nothing had even touched it, I give you guys 100/10

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Repair Quality

car was on time and looked amazing!

Customer Service

Returned Clean

My Experience

Great customer service and communication throughout the repair.

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Repair Quality

It looked brand new!

Customer Service

We were given great care, updates as needed.

My Experience

Got the car done a day ahead of estimated pickup date. Vehicle looked great. Only minor complaint is that the inside of the car smells like chemicals. But that’s no big deal. I appreciate everything you all did and the speedy time in which you did it.

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My Experience

Great communication throughout the process. The work was done really well . Friendly employees

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Repair Quality

I was extremely satisfied with this service! The communication from Shelby was excellent, and all of my questions were answered. The best part also was their ability to work with my insurance and the other auto insurance company for the At fault party. I would definitely recommend

Customer Service

Returned Clean

My Experience

Did not fix headlight

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Repair Quality

Customer Service

My Experience

Very professional and answered all our questions while reassuring us that our car would be restored to mint condition. We will use Caliber in the future!

Likely to Recommend

Yes I would recommend your shop

Repair Quality

Completely satisfied

Customer Service

Customer service was excellent

Returned Clean

My Experience

Looks just like new. Done really quick. Very satisfied.

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Repair Quality

Repairs look really good.

Customer Service

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Repair Quality

They are very efficient and and keep you well informed.

Customer Service

Kayla and April have been awesome to work with and willing to make sure you are up to date on repairs.

Returned Clean