Crash Champions #0605 Nampa Central

4.9 (1,987reviews)
99%
911 3rd Street South,  Nampa,  ID  83651
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In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,987)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as looking brand new or better than before the accident. The team is widely recognized for professionalism, friendliness, and thoroughness throughout the repair process. Communication stands out as a major strength, with customers appreciating regular text updates, phone calls, and in-person explanations that kept them informed every step of the way. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. A few customers mentioned delays or minor finish issues as areas for improvement, and one noted a concern about parts quality. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... the repairs sending me regular text messages. I was very impressed with the quality of the repairs and the fact that they washed the car before I came ..." Read more
"They did a fantastic job. I couldn't tell my vehicle had been rear-ended after they were done."
"... waited until I was inside my house before leaving. The work done was excellent and Customer Srrvice was fantastic. Thank you so much for helping me during ..." Read more
"Outstanding customer support and service. The constant updates on my Truck kept me in the loop on the progress. ..." Read more
"My vehicle was completed a day early and ready to go upon pick up. And they even waited for me after hours ..." Read more
"Was back earlier than I expected, repair took 4 days."
"Took 2 more weeks than originally discussed."
"... has been extremely helpful and professional. The repair from start to finish took less than 2 weeks and that was rapid in regards to the task they accomplished. ..." Read more
"... repair. They stayed in contact with updates and my repairs were done in five days. Entire process was so simple. I appreciate their thoughtfulness and attention ..." Read more
"I received step-by-step notifications as my car went through every process until completed, which I really ..." Read more
"... process of fixing my car after the accident. The communication was fantastic in person and through my text alerts. Being able to have Enterprise pick me ..." Read more
"... friendly. I felt like family. They were very good about keeping me updated on the progress of the repairs sending me regular text messages. I was very impressed ..." Read more
"I actually received updates more frequently than initially promised."

My Experience

The constant updates were amazing. It was a long repair job and we were always kept in the loop. Thank you for that.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Crash Champions dealt with my pettiness and complaints and still went above and beyond while keeping a professional calm and cool manner about the situation still being able to completely resolve any issues while going the extra mile!

Likely to Recommend

Repair Quality

Good as new.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was so easy to take my car in from start to finish. The automatic system, automatic meassages were so helpful. Everyone was so kind. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Keep updating me to know how the repairs were going

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Everyone here did an amazing job

Repair Quality

Everyone was amazing!!!!!

Customer Service

Everyone was fantastic

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

David was good to work with and the process was organized well.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thank you for the speedy service!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Very professional doesn’t even look like my car was hit in the front bumper. I really appreciated the involvement that they had me in and just letting me know every step of the way what was happening I really value that.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

A 9 out of 10 Pending on if they replace the covers they forgot to put back on. Likelihood of recommendation would go down if the covers don't get replaced.

Repair Quality

Paint job looks great!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

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