Crash Champions #0603 Caldwell
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Everyone was very helpful and kind. So far, the work seems to be excellent. Communication was frequent with them continually texting about the progress of our car. My only suggestion, not a complaint, is that after we dropped the car off (7/29) and received the quote we were told the car would be completed on 8/14. Since we have no prior experience in the body repair we didn’t question it although we thought it was a bit long for our minor body repair. We rescheduled a short trip we had arranged due to the pick up date of 8/14. As I said, communication was great and we received multiple text telling the progress of our car and always finishing with “we are in track for 8/14.” Even on the morning of 8/7 we received a text saying they were on schedule for an 8/14 completion date. Then at 3:30 on 8/7 we were told our car was completed and we could pick it up. That was great! We just wish we hadn’t been continually told that the completion date would be 8/14 so that we didn’t need to reschedule our trip. Again though, our experience with the staff and the job was exceptional. I would definitely recommend them to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was excellent as well as the communication. So far the repair seems to be great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The way I was treated, the speed at which my vehicle was completed, and the communication; was by far exceeded my expectations.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was very good working with Steve.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Scott and the staff were great, the insurance from the guy that hit me sent me to Crash Champions . Very happy with the results , you can’t tell where it was hit and it was a week ahead schedule Thank you Crash Champions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our vehicle came out nice
Customer Service - 5.0/5.0 -
Great communication
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire crash Champions team was amazing! They explained everything clearly, took time to explain things when I had questions, very interactive and kept me up to date. The work was completed very much ahead of anticipated completion date which was fabulous. Very impressed!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. All the staff were extremely helpful and courteous.
Customer Service - 5.0/5.0 -
Wonderful service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
10 year old Odyssey shows no signs of the collision with a deer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair met our expectations precisely. The service was clean and professional, and the truck has been restored to its original factory condition, including a flawless factory paint finish. As car enthusiasts, my husband often prefers to perform his own vehicle maintenance to ensure that all work and part replacements are executed correctly. In today's environment, it can be challenging to entrust one's vehicle to others, particularly when one cannot be present during the work. However, in this instance, we had no alternative and were very satisfied with the outcome. This experience demonstrates that one should not always be swayed by negative information. There is often more than one perspective to a story, and in this case, they performed an excellent job. The truck was even washed and detailed internally. We extend our gratitude to Crash Champions for repairing my husband's Dodge Ram. Paralee
Likely to Recommend - 5.0/5.0 -
Yes I would recommend crash Champions to a friend or family member or any colleague that I run into if they were looking for someone to do body work for them or paint or I needed insurance work done anytime I did not have any problems with this company they did excellent job for me and no questions asked I would recommend them anytime
Repair Quality - 5.0/5.0 -
We were very pleased with pressure Champions work on our truck he did an excellent job fixing repairing all the damage to the paint and bumper of our Dodge Ram we would recommend you to other people who asked about your work ethics and your care for vehicles and repairs thank you for taking care of our truck crash champions We Are impressed
Customer Service - 5.0/5.0 -
Customer service was excellent we were informed almost every day about what was happening with our vehicle all from when parts were taken off or ordered or how long it would be till next Parts would come in when they were being replaced when the car went in the paint booth Etc I was notified on my phone by text every little thing that happened to my car so I was very pleased with customer service and the car was washed and yeah everything was done well I'm very pleased with customer service very professional and polite