Crash Champions #0602 Cole Road
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality repair but even better customer service. The regular communication for your team was far above and beyond our expectation. Thank you!
My Experience - 5.0/5.0 -
Friendly,kept to their schedule,and excellent results!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall, the work and service was good. Its the second time we have use the shop.
Repair Quality - 4.5/5.0 -
Quality of the repair was good. Finish was taken care of, but had to be addressed while I was on site to pick up. Bed trim was addressed the next day by me when I noticed it wasn't affixed properly.
Customer Service - 5.0/5.0 -
Customer service was good and they caught some clean that should have been done prior.
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and care from the whole team!
Customer Service - 5.0/5.0 -
Great service and care from the whole team!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice. Thank you
Customer Service - 5.0/5.0 -
Very good job.i'm very happy with my truck. Thank you
Likely to Recommend - 5.0/5.0 -
10+ actually as I was very pleased. Considering I had only had this brand new Ford Bronco Sport for 3 weeks. I had very high expectations and they were met.
Repair Quality - 5.0/5.0 -
Very well organized and informed about the process and how long it would take to get supplies, remove and replace the damaged front fender and repaint where needed. Then they found in the repair that a computer part was damaged and required towing my vehicle to a specialist trained in replacing, adjusting and getting it returned. They also text me every couple of days with progress. All this and my car was returned good as new a day earlier than expected.
Customer Service - 5.0/5.0 -
All the staff in customer service were knowledgeable about the process. They were polite and friendly.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
⭐⭐⭐⭐⭐ I cannot recommend this team enough! I drove all the way to Boise because I was concerned about damage to my car after an accident. Kelly came out to help me, and she was absolutely amazing. She took the time to look over everything with me, brought out some cleaner, and discovered that what I thought was a scrape on my windshield was actually just adhesive. She cleaned it right off and even gave me advice on the best products to use to care for my car in the future. Not only were they honest and incredibly knowledgeable, but they also went above and beyond by recommending a specialty repair shop for the remaining cosmetic damage. They even offered to cover the cost of those repairs, which truly meant so much to me. In a world where it’s easy to lose trust, this team reminded me that there are still businesses that genuinely care about people. They treated me with kindness, respect, and integrity from beginning to end. Thank you, Kelly, and everyone on the team, for making what started as a stressful situation into such a positive experience. Your honesty, professionalism, and compassion did not go unnoticed. I am beyond grateful and highly recommend you to anyone looking for outstanding customer service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great to deal with. Robert was exceptionally good to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Robert was great to work with. They did an excellent job on the car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Both Rhonda and Robert provided me with excellent service. They answered all my questions and kept me informed along the way of what was happening. Wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am very impressed with the timely and professional work performed by Crash Champions. The quality of their work was exceptional, they kept me fully informed of the progress and exceeded my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new again
Customer Service - 5.0/5.0 -
Not only was my car fixed but finished within a week and the detailed the inside!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The car is very nice. Thank you for the great work.
Customer Service - 3.5/5.0 -
I understood the car would be completed in approximately 7 days when I dropped it off, I believe July 1. I didn’t get it back until the 15th. My reservations for our campsite were to begin the 12th of July. I knew I needed to allow for 2 weekends & the 4th of July & thought it would be completed in time. It caused some frustration in plans for our trip. The communications after that were great-thexting where the car was in the process & when I could expect to receive it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Thanks for all the amazing work!
Customer Service - 5.0/5.0 -
Very nice and friendly
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The repairs were done in a timely manner and so far the work seems good. The only annoying thing are these daily requests for me to fill out a survey.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish, Crash Champions took care of every need.
Customer Service - 5.0/5.0 -
Customer service is top notch.