Caliber - Nampa - 1st St South

4.8 (1,070reviews)
97%
428 1st St South,  Nampa,  ID  83651
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In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Reviews (1,070)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional communication, with many highlighting daily text updates that kept them informed throughout every step of the repair process. The quality of repairs was frequently described as outstanding, with vehicles returned looking brand new or better than expected. A standout theme across reviews was the impressive timeliness, as numerous customers noted their vehicles were completed days or even weeks ahead of the promised date. Customers also appreciated the added personal touches such as vacuumed interiors, exterior washes, and thoughtful thank-you gifts. A few customers noted areas for improvement, including occasional overspray, parts not fully reinstalled, and inconsistent follow-through on completion readiness, but many of these concerns were addressed promptly by the team. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... had.The pleasure of having experience with,, Their workmanship and finished product is second to none outstanding. I appreciate them greatly and even on ..." Read more
"... that I was referred to Caliber Collisiona. I was treated with respect and prompt service. Work was excellent. A very professional shop." Read more
"Employers were honest, respectful, very helpful and knowledgeable. I was 98% satisfied with their work. The 2% they ..." Read more
"I received it eight days early."
"... vehicles. They have been fantastic both times. This time, the job was completed almost 2 weeks before estimated timeframe. I was kept up-to-date via text every few ..." Read more
"My car was completed earlier than expected."
"Over 2 weeks early"
"The car was kept past the original date promised and I will have to return it to be completed."
"... finish….repairs completed ahead of schedule and done perfectly…communication during the repair process was perfect" Read more
"What a great experience. Excellent communication throughout the process, automated text updates every step of the way. Vehicle repairs ..." Read more
"... service! The team was friendly, professional, and kept me informed throughout the entire process. I really appreciated the clear communication and smooth experience." Read more
"They did a great job & kept me updated all the way which I really appreciated. My car looks great too, thank-you."
"I am absolutely blown away by the communication and the job done so quickly on my vehicle. Im so very ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Cameron was great! Kept me posted everyday.

My Experience

Great experience. The team made it easy and they were very friendly, too:)

My Experience

Likely to Recommend

Great employees and great customer service.

Repair Quality

Very friendly and knowledgeable. Kept me updated on progress along the way

Customer Service

Great customer service.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff is friendly, the facility is clean and the repairs are great. The truck got vacuumed too 🙂

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

The offered a great service with a quick turnaround time.

Repair Quality

The vehicle looks good as new.

Customer Service

The service that I got from Caliber was outstanding. The text alerts and communication was amazing.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

They really took the time to explain all the issues and answer my questions.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You can't tell that there was ever any damage. Excellent job matching paint. Finished very quick and did an amazing job cleaning up our jeep. Thanks Caliber Collision 👍👍

Likely to Recommend

Repair Quality

Very friendly and my Jeep looks great!

Customer Service

Very friendly staff. Could tell customer service as important to them

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Cameron was amazing at letting me know my cars updates and what stage the repairs were at. They fixed my car so fast it was amazing!!! Thank y’all so much

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very impressed with the entire team.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fast and looks brand new!

Customer Service

Communicated well

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff at Caliber's is very friendly. I received text alerts to keep me up to date on the progress of my vehicle, which I really liked. They were able to check in my rental car which was super convenient. I would use them again if needed.

Likely to Recommend

They are very friendly and kept me up to date on the progress of my vehicle.

Repair Quality

They did an excellent job!

Customer Service

They were fast and their communication was excellent!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I like the text status notices

Likely to Recommend

Repair Quality

you all did a great job even staying a bit late on a Friday so I could get my car

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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