Larry H. Miller Collision Center Mesa

4.9 (373reviews)
100%
540 E Auto Center Drive,  Mesa,  AZ  85204

In operation 44 years, 15 years at this location. Like you, our Mesa Auto Body Repair at Larry H. Miller Collision Center Mesa is passionate about keeping those things that mean the most to us looking good. From restoring vehicles to preserving the environment, we are proud to say we are doing our part and stepping up to the challenge. Axalta Spies Hecker® to be our Waterborne Automotive Refinish Solution. When you bring your car to our collision repair center, we guarantee to give the best quality repair available with one of the most eco-friendly paint systems in the world. Not only is it safer for the environment, but it is also safer for our workers. We are leading the way with a cleaner and greener collision repair center. If you've been in an accident or your vehicle has suffered some kind of auto body damage, visit our professional Mesa auto body repair shop to get your vehicle back into shape.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (373)

Likely to Recommend

I. Loved the work done to the vehicle and it was worth the wait will recommend based off that alone but the communication is definitely not there for the client experience to be too notch.

Repair Quality

There was a huge disconnect in communication as the agent I was dealing with is no longer there he really dropped the ball, I requested updated from him and didn’t receive any his response to me calling this out was to acknowledge that it should have been done. Still very frustrating on having to constantly ask for updates.

Customer Service

There was a huge disconnect in communication as the agent I was dealing with is no longer there he really dropped the ball, I requested updated from him and didn’t receive any his response to me calling this out was to acknowledge that it should have been done. Still very frustrating on having to constantly ask for updates.

Returned Clean

Likely to Recommend

Repair Quality

Took them for ever to complete and the front head lite they had out now points down at ground

Customer Service

Never would return calls or give up dates

Likely to Recommend

Repair Quality

Thanks for the quality repair!

Customer Service

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Customer Service

Returned Clean

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Customer Service

Returned Clean

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Customer Service

Scott was very professional. But the receptionist was less than friendly.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Pleasure to work with...car looks great, thx!

Customer Service

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Repair Quality

Great service! Kenny was awesome. Front staff was very helpful and made me feel welcome.

Customer Service

Returned Clean

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Customer Service

Returned Clean

Likely to Recommend

I appreciate the help but I would not do buisness again. I picked this shop because I thought it would be more professional , I could of just gone to a shop down the street

Repair Quality

This repair has been a headache going back and forth with collision center for the 3rd time. In order to get updates I had to be the one to call to figure out what's wrong because if I wait around I don't get answers . I don't get to speak to anybody until after calling close to 20 times . The job should have been taken care of since the first time I went in , instead it's issue after issue . Very frustrating . And I'm more than certain the staff is tired of hearing from me by the tone of their voice but it's ridiculous that I have to keep coming back for things that were not taken care of properly. The staff has been working with me and I understand they have other vehicles to fix but at this point my vehicle should be one of their priorities . Every day I lose money too because I don't have my vehicle. I have been struggling finding my way to and from work and I've kept calm but at this point understand where my frustration is coming from. Not having my vehicle is costing me expenses everyday and nobody is gonna worry about that but me.

Customer Service

I've dealt with Kenny, Scott and Josh. Everybody knows who I am when I call simply because I have to be the one to call to see what's going on. Communication lacks, Again I feel their frustration when I'm speaking to them about my car but they need to understand that I need to know what's going on because I have things that I need to take care of that require me to have my vehicle. If they are giving me a date them I'm accommodating my schedule expecting my vehicle that day and when that day comes when I call them I get told the vehicle is not ready . Which is something I should know before hand . Not last minute when it's due.

Returned Clean

Likely to Recommend

I would recommend if anybody went that they would deal with Kenny and not Scott

Repair Quality

Scott was not helpful, did not communicate, when I picked up the vehicle he wasn’t even there and he has not reached out at all. When I dropped off the vehicle I left the keys, he never came out and introduced himself or went over the process, I called multiple times and the only person that really gave me any information with Kenny. I am extremely unhappy with the communication but I’m happy with the repairs of my vehicle.

Customer Service

Scott was not helpful, did not communicate, when I picked up the vehicle he wasn’t even there and he has not reached out at all. When I dropped off the vehicle I left the keys, he never came out and introduced himself or went over the process, I called multiple times and the only person that really gave me any information with Kenny. I am extremely unhappy with the communication but I’m happy with the repairs of my vehicle.

Likely to Recommend

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Repair Quality

Battery was dead. Tools left inside the car. Large piece of door mounding missing so have to take it back for repair.

Customer Service

Kenny was great but quality has gone down hill since last visit several years ago

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great service! Well recommend.

Customer Service

Returned Clean

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Repair Quality

Vehicle has a numerous amount of scratches that were not previously there. Engine has more than normal vibration. Possible motor mount is bad.

Customer Service

No communication with shop. Only sandy from Dodge

Returned Clean

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Repair Quality

Customer Service

Paint overspray on exhaust that was brought up prior to completion of vehicle and it handled when vehicle was picked up