Lee Collision Repair Center
In operation 41 years.
Lee Collision and Appearance Center is located in Westbrook, ME. We repair all makes and models. Come in for a free estimate today and let us do the rest!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was a wreck and you guys made it look brand new. Thank you š
Customer Service - 5.0/5.0 -
Pam was amazing, answered every call and all my questions also called me when my car was done. Thank you for everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and efficient! Made the old girl look like newish againā¦
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
The wait was long to get it in and had to wait for the parts to come in. The parts should have been ordered BEFORE since they had the details and video of the car prior to the scheduled appointment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff as Lee Collision were very responsive when I reached out to them. We are pleased with the repair they performed on our Jeep Grand Cherokee L.
My Experience - 5.0/5.0 -
No comment
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The original front bumper allowed for an I bolt provided with the car to be screwed into frame for tying boats or other items on the top of the car. My assumption was that the car would be restored to its original design with that feature unchanged. The presence of the eye bolt was obvious as it was being used to temporarily hold the damaged bumper to the car when the car was delivered to Lee. The new bumper does not have this feature which will significantly alter how I am able to use the car which was purchased specifically to carry items on the top of the car. I would like to know if Lee can install an alternate tie down mechanism to replace the one that was eliminated by the design of the new bumper.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent and professional service. Evan and Pam were wonderful and paid great attention to detail. Superb customer service. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The woman who manages the shop is an absolute delight to work with. Very helpful, very knowledgeable, and very patient with all my questions and phone calls!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It took 9 months, which was a joke for me where I work, but I am very happy to say the repair I was pleased with.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Lee Collision was great! It was done quicker than I expected it to be. Everyone I talked to was super nice and answered any/all questions! And my car looks amazing
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
I had to be responsible for reaching out to get any update on my vehicle for the 20 days it was in your care. Upon receiving my vehicle, I noticed the heat shield that covered my muffler was not on the car or replaced. Called to advise this and was told I would be called back. No call back has been provided on how this will be addressed and I will have to be responsible for calling and following through on this process.
Customer Service - 3.0/5.0
My Experience - 0.0/5.0 -
I feel like there was not enough communication about the timeline/updates for my vehicle. At other service centers typically I received calls/updates when the estimate on my car was complete, when the service on my vehicle has begun, and when the service is complete. I did not receive any calls from Lee collision while my car was in the shop. I had to reach out multiple times for updates myself, as the online updates were typically inaccurate as well. When my vehicle was finished I only found out when the online update system was finally updated and did not receive a call from the dealership to tell me that. Going forward I do not know that I would use this service center due to these communication issues
My Experience - 5.0/5.0 -
Dealing with staff that were totally polite and professional was a pleasure. I feel they went above to provide me with a loaner vehicle and then to return my car nicely repaired and completely clean inside and out was above and beyond anything I expected. A Big Thank You from me to LEE!!