Lehigh Valley Collision

4.8 (1,202reviews)
96%
1631 Plaza Lane,  Allentown,  PA  18104

In operation 64 years, 12 years at this location.

No one plans on the misfortune of having a vehicle accident. Our goal at the Lehigh Valley Collision is to make this incident have the least negative impact to you and your family’s lives as possible. We work with all major insurance companies Progressive, Erie, Nationwide, SF, Liberty Mutual, Farmers, Allstate, Geico, Travelers, Donegal and many more to help you have a low stress repair. We repair all makes and models, Nissan, Chrysler, Dodge, Jeep, Ram, Honda, Hyndai, Lexus, BMW, Chevy, GMC, Buick, Cadilac, Ford, Mazda and many more. Our limited lifetime warranty covers any workmanship defects on repairs for as long as you own your vehicle. Our Technicians are Factory trained, I-Car and ASE Certified, using the latest in tools and repair technology to assure complete customer service for a safe vehicle for you and your family. Don’t trust just anyone for your repairs; it is too important to have your car fixed right.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Infiniti
Nissan

Reviews (1,202)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent customer service, with staff being described as professional, friendly, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before. Communication stands out as a major strength, with regular updates and clear explanations throughout the repair process. Timeliness is generally positive, with many repairs completed ahead of schedule, though some customers experienced delays due to parts availability or additional damage discovery. The shop's attention to detail, including cleaning vehicles inside and out, is frequently appreciated. While most feedback is overwhelmingly positive, a few customers mentioned concerns about communication gaps and cleanliness standards.
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"... to go pick it up when it was all done and finished it looked brand new. I thought everybody at Lehigh Valley collision center did a phenomenal job on my ..." Read more
"Excellent work"
"Job was completed perfectly"
"The repair is flawless."
"... repair in 1 day, well before the estimated time frame. The repairs looks great like new!" Read more

My Experience

My Experience

George and team were great. Thanks

Likely to Recommend

Repair Quality

The team did a great job. All went terrific.

Customer Service

Great

Returned Clean

My Experience

George was great and I appreciate his updates and professionalism.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Would recommend to anybody good service kudos to you guys🙌

Likely to Recommend

You have a great operation. Everything was perfect, plus the coffee machine is great

Repair Quality

George was very helpful. He's very polite and informative. I keep coming back because he's such a great employee..

Customer Service

Absolutely satisfied

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Well done! Thanks to George for answering my questions and for his recommendations.

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Repair Quality

Customer Service

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Repair Quality

Great work Couldn’t ask for better

Customer Service

Couldn’t ask for better

My Experience

Most excellent job an 11 out of 10

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Repair Quality

Most excellent job An 11 out of 10

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

George my representative from Lehigh Valley Collision could not have been more helpful. He was both kind and professional keeping me updated on the entire process especially with my insurance company. He made a difficult situation so much the better. As a former business owner myself, I appreciate his preparedness on the occasions when Allstate was making my life hell! My car looks great! Thank you George and his staff. Loretta Wagner

Likely to Recommend

Repair Quality

Greatly appreciate working with George. He was both professional and very knowledgeable. He kept me apprised of the repair process and dealt with my insurance company. George is a real plus to your organization. Loretta Wagner

Customer Service

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Repair Quality

Customer Service

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I feel it was overpriced and bare minimum effort. Example: several paint spots I feel could have been touch up since the paint was already purchased; I asked for a hub cap and even though it may have been rejected, it wasn’t even requested thru insurance; I was expecting a detailed clean car upon pick up and it wasn’t even requested streaky and dusty inside and out.

Repair Quality

I feel the bare minimum was done

Customer Service

I needed extended time to leave car for 6-7 days and staff accommodated when I was ready to drop it off without returning parts and I was grateful

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

It was a pleasure working with George, and our car looks great! Thank you! LV Collision is fortunate to have such good employees. Please treat them well. 😊

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Repair Quality

George was a pleasure to work with, and the car looks great! Please thank the team for us. You are fortunate to have such good employees. Please treat them well.

Customer Service

George was very helpful, friendly and professional. Because of him, we will recommend Lehigh Valley Collision to our family and friends.

Returned Clean

My Experience

Good work good service

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Repair Quality

Customer Service

Returned Clean

My Experience

Good quality work and world class operations.

Likely to Recommend

Repair Quality

Good quality work and world class operations.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service