Lehigh Valley Collision
In operation 64 years, 12 years at this location.
No one plans on the misfortune of having a vehicle accident. Our goal at the Lehigh Valley Collision is to make this incident have the least negative impact to you and your family’s lives as possible. We work with all major insurance companies Progressive, Erie, Nationwide, SF, Liberty Mutual, Farmers, Allstate, Geico, Travelers, Donegal and many more to help you have a low stress repair. We repair all makes and models, Nissan, Chrysler, Dodge, Jeep, Ram, Honda, Hyndai, Lexus, BMW, Chevy, GMC, Buick, Cadilac, Ford, Mazda and many more. Our limited lifetime warranty covers any workmanship defects on repairs for as long as you own your vehicle. Our Technicians are Factory trained, I-Car and ASE Certified, using the latest in tools and repair technology to assure complete customer service for a safe vehicle for you and your family. Don’t trust just anyone for your repairs; it is too important to have your car fixed right.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Very likely.
Repair Quality - 5.0/5.0 -
Scott Smith was very involved with my car rejpair
Customer Service - 5.0/5.0 -
Excellent communicatio.
Returned Clean
Likely to Recommend - 3.0/5.0 -
The repair work is always well done. Communication from adjuster was terrible. Very stressful. It took several phone calls over several days and finally when I told the desk staff if I didn't get a call back from Scott this time I was coming over after work to talk to a supervisor. Funny, I got a call back within 5 minutes. By the way, Clara was very helpful every time I called and tried to help as she could. Car rental also told me they had difficulty getting responses to their requests for updates. I understand staff is busy, but customers deserve better treatment.
Repair Quality - 5.0/5.0 -
Repair work is always well done.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
scott did a 8very good job and super nice guy
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything went well the outcome looks great the only thing is that the headlights don’t seem to work as they used to. The control doesn’t act as before the auto doesn’t seem to operate as before and the dash icons don’t correspond to what is happening. I will call to set up an appointment.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very pleased with the work that was done and the added bonus that my car was clean!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It wasn’t LVC’s fault that the work wasn’t done within the original stated timeframe. Prior body shop that originally prepared the estimate ordered the wrong bumper &LVC discovered it & ordered the correct one. I called a couple of times on my own to keep apprised as to where things stood. Scott Smith was very thorough in his explanations & showed genuine concern in handling all of my questions & concerns. Great customer experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lehigh Valley Collision is just up and above the top for repairs. They answer any questions you have. They also go over the car with you to show what they have done.
Likely to Recommend - 5.0/5.0 -
And I would warn them about the front desk attitude
Repair Quality - 5.0/5.0 -
I was totally satisfied, more than satisfied with the work that was done to fix my car from a key scratch and I thank Mike for that. I also want to thank Scott for being so nice and so friendly and explaining things in detail to me he is truly an asset to your company. I am not happy with the girl at the front desk. You can’t understand her her English is so poor she wasn’t friendly on my first visit she was rather snappy, and personally I don’t wanna deal with her anymore
Customer Service - 5.0/5.0 -
I am giving this a 10 because of the work. Mike and Scott did not because of your front desk which definitely needs improvement.