Lehigh Valley Collision

4.8 (1,210reviews)
96%
1631 Plaza Lane,  Allentown,  PA  18104

In operation 64 years, 12 years at this location.

No one plans on the misfortune of having a vehicle accident. Our goal at the Lehigh Valley Collision is to make this incident have the least negative impact to you and your family’s lives as possible. We work with all major insurance companies Progressive, Erie, Nationwide, SF, Liberty Mutual, Farmers, Allstate, Geico, Travelers, Donegal and many more to help you have a low stress repair. We repair all makes and models, Nissan, Chrysler, Dodge, Jeep, Ram, Honda, Hyndai, Lexus, BMW, Chevy, GMC, Buick, Cadilac, Ford, Mazda and many more. Our limited lifetime warranty covers any workmanship defects on repairs for as long as you own your vehicle. Our Technicians are Factory trained, I-Car and ASE Certified, using the latest in tools and repair technology to assure complete customer service for a safe vehicle for you and your family. Don’t trust just anyone for your repairs; it is too important to have your car fixed right.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Infiniti
Nissan

Reviews (1,210)

Likely to Recommend

Repair Quality

George was great and my car looks wonderful! Thank you so much!

Customer Service

Likely to Recommend

Repair Quality

Great service, very polite personal, quick turnaround. No complaints, plus their coffee machine is excellent. It makes lattes..

Customer Service

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Repair Quality

Customer Service

My Experience

While you may be rated #1 according to State Farm, communication is severely lacking. Had I not called repeatedly to get the status, I would have had no idea when I could expect my car to be finished.

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent services

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

George is very detailed and helpful

Customer Service

My Experience

Great customer service and quick repair. Kept me informed every step of the way. My car looks great! Thank you

Likely to Recommend

Repair Quality

Customer Service

Very nice and very helpful

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I m very pleased and happy with the people they talked me about everything that was going to happen very very pleased with everyone that worked there

Customer Service

I m very pleased and happy with the people they talked me about everything that was going to happen very very pleased with everyone that worked there

Returned Clean

Likely to Recommend

The shop yes… accurate customer service NO

Repair Quality

Customer Service

Luckily off duty staff was there to assist and let us have our vehicle… was told by someone to arrive by 3pm Saturday and there are no business hours available that day… would have definitely been a negative experience if not for off duty good people

Returned Clean

My Experience

Very good experience with my car repairs after striking deer. George is very professional and took great care of me. The car looks great. Really impressed with results. Was worried about results , but would recommend to anyone to have body work done at Lehigh Valley Collision

Likely to Recommend

Repair Quality

Very professional staff. Quality repair of deer collision . Car looks great. Would recommend body shop to anyone. George is a real pro.

Customer Service

My Experience

Everything was fine besides the trim around the bottom of the window wasn't sealed properly but George is working on it. No need to call me he's doing what he can.

Likely to Recommend

Repair Quality

Like I said the last two times since I picked up the vehicle was that I am still waiting on George to find the door seal for bottom of window otherwise they did a perfect job.

Customer Service

Returned Clean

My Experience

I was really happy with the work that was done on my car. I had a medium size hole in my bumper and grill. When I went to go pick it up when it was all done and finished it looked brand new. I thought everybody at Lehigh Valley collision center did a phenomenal job on my car and I would definitely come back here again.

Likely to Recommend

Someone else would be treated like I was with a dirty vehicle

Repair Quality

Car was dirty

Customer Service

Returned Clean

My Experience

George Lovett was fantastic to work with. He was clear in his communication and perfectly managed my expectations. My car now looks perfect. I cannot thank George and the team enough. 10/10 service.

Likely to Recommend

I have already made the recommendation. My past experiences were both with Caliber Collision. Each time was a nightmare.

Repair Quality

The repair is flawless.

Customer Service

George Lovett was spectacular. His communication was crystal clear, and he kept me up to date as my repair progressed.

Returned Clean

My Experience

Thank you George for an impressive experience from start to finish. It was quick, prompt service with no strings attached. The repair looks great and I’m completely satisfied

Likely to Recommend

Repair Quality

George did an exceptional job from start to finish. He knows his job and does it well. I’m very satisfied with the results and will recommend to others.

Customer Service

Returned Clean

My Experience

The whole process was great start to finish! There was excellent communication between George (guy who handles the claims) and myself. The truck looks brand new. I’m very satisfied with the repair! George also went above and beyond! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Very good communication

My Experience

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Customer Service

My Experience

Customer service from the time of initial inspection till vehicle was done is 10/10. Periodic messages with updates and work was completed before the due date was 100/100. Highly recommend using LVC.

My Experience

Everything from the initial estimate with David to the finished product was outstanding!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean