Lehigh Valley Collision
In operation 64 years, 12 years at this location.
No one plans on the misfortune of having a vehicle accident. Our goal at the Lehigh Valley Collision is to make this incident have the least negative impact to you and your family’s lives as possible. We work with all major insurance companies Progressive, Erie, Nationwide, SF, Liberty Mutual, Farmers, Allstate, Geico, Travelers, Donegal and many more to help you have a low stress repair. We repair all makes and models, Nissan, Chrysler, Dodge, Jeep, Ram, Honda, Hyndai, Lexus, BMW, Chevy, GMC, Buick, Cadilac, Ford, Mazda and many more. Our limited lifetime warranty covers any workmanship defects on repairs for as long as you own your vehicle. Our Technicians are Factory trained, I-Car and ASE Certified, using the latest in tools and repair technology to assure complete customer service for a safe vehicle for you and your family. Don’t trust just anyone for your repairs; it is too important to have your car fixed right.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I am very pleased with the detailing also that was done. ED
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone there that I dealt with was professional and very friendly. That is a great crew!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
trunk isnt flush. overlaps at right rear quarter panel
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Rothrock was unreliable, incompetent, and not customer oriented. They had a very slow turn around. They broke parts of my car, used my gas, delayed return, and didn't fix appropriate parts. I would never do business with them again nor recommend their service to anyone!
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
Again when I picked the car up multiple issues were found with the repair. Headliner was not installed properly at rear headliner, drivers wiper arm missing pivot cover, inside hood insulation panel has a hole in it, inside the top of dash not was not cleaned properly (has alot of whiteish body work dust/paint embeded in grains of dash). This is totally unacceptable for items to be missing, not installed properly, damaged and not protected properly during repair allowing all the body work dust/overspray into the interior of the vehicle.
Customer Service - 0.5/5.0 -
Could use a good quility inspection during and after the repair.
Returned Clean
My Experience - 5.0/5.0 -
Rothrock was simply fabulous! Kept me informed through the whole process. Just ask for Chad! The work was great- could not see any evidence of repair!
My Experience - 0.0/5.0 -
We were just dissatisfied with how long it took. You had our car for a week and a half before you even started working on it. The first few days were understandable because of the holiday weekend, but for an extra week, that's just unacceptable. Other than that, I liked the text updates, and we're glad our car was fixed properly.
My Experience - 0.0/5.0 -
The work was superior, however there seems to be some discrepancy with bill. It appears that Rothrock overcharged me by $1000.
My Experience - 0.0/5.0 -
There was a complete lack of communication from the collision dept regarding the status if my vehicle. It was towed to Rothrock and sat in the lot for at least a week before an estimator even bothered to look at it. This delay in service was not communicated to me until I called and left a few messages asking someone for an update. From that point forward every step in the repair process seemed to be delayed and, once again, I never received any updates from Rothrock. What another mechanic said would take a week to repair took nearly three times as long with your collision dept. during which we had to absorb the cost of a rental car as we waited. I'm overall disappointed in the service and have no plans to do any future business with your company in the future.