Lehigh Valley Collision

4.8 (1,211reviews)
96%
1631 Plaza Lane,  Allentown,  PA  18104

In operation 64 years, 12 years at this location.

No one plans on the misfortune of having a vehicle accident. Our goal at the Lehigh Valley Collision is to make this incident have the least negative impact to you and your family’s lives as possible. We work with all major insurance companies Progressive, Erie, Nationwide, SF, Liberty Mutual, Farmers, Allstate, Geico, Travelers, Donegal and many more to help you have a low stress repair. We repair all makes and models, Nissan, Chrysler, Dodge, Jeep, Ram, Honda, Hyndai, Lexus, BMW, Chevy, GMC, Buick, Cadilac, Ford, Mazda and many more. Our limited lifetime warranty covers any workmanship defects on repairs for as long as you own your vehicle. Our Technicians are Factory trained, I-Car and ASE Certified, using the latest in tools and repair technology to assure complete customer service for a safe vehicle for you and your family. Don’t trust just anyone for your repairs; it is too important to have your car fixed right.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Infiniti
Nissan

Reviews (1,211)

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I was expecting calls to let me know if all was okay ir at least to tell me when to pick it up. Nobody came along with me to show me the car at the momento to pick it up.

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I was happy with the work they done but not happy with how long it took they told me three two weeks and it was little it was 3 weeks and a couple days one happy about that

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After days of using, I found that there is a patch of metal that is visible like broken metal. I'm not sure if that is supposed to be like it. But! I'm afraid it can fell off in the future. You can't see it, if you don't see it closely.

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In the past I have been super happy with the work at LVC, but this time... No one called to let me know the completed estimate, get approval to start the service, estimate the completion date. I was called when it was done. I was not really satisfied with the wheel well covers that were provided... Though they are a minor cosmetic issue, which they were unable to provide the last time they worked on the car, this time they were warped.

Likely to Recommend

I'm not sure if the cleanliness issue was because the claim was on a company owned vehicle through CEI and not a personal vehicle.

Repair Quality

The repair was fine and the actual time it took to repair the vehicle was ok, but the interior of the vehicle was very dusty and smelled like paint upon pick up.

Customer Service

The time from the original estimate to the time of the repair was ridiculously long. The damage occured in August and the repair did not take place until late December. Most of this time was not the Body Shops fault but there was still 2+ months between their estimate to repair time.

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Very nice paint, good service, thanks.

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My Experience

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My car looks just like when I first bought it. It looks picture perfect after my car accident. The parts are very good quality and my car runs good that was what was most important to me that it looked good as well, also ran good accidents happen, but Lehigh Valley Collision can repair it to look like there was never an accident in the vehicle overall very happy with my car repairs and the fact that it was super clean and detailed inside was just another plus thank you to the team

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No one is perfect

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They were very professional and theybwork very well.

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Great service!

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Very responsive and kept me updated

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First class work!

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Returned Clean