Lester Raines

4.8 (737reviews)
95%
5111 Maccorkle Ave SW,  S. Charleston,  WV  25309
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Shop AssistantSparkles

In operation 61 years.

Lester Raines Autobody is a independently owned dealership that has been serving the community for over 50 years.Our goal is to provide quality repairs in a timely manner and to provide the customer with the highest level of service.Being a dealership allows us to provide our customers with after hours/late pickup and courtesy rides in the mornings.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (737)

Likely to Recommend

Repair Quality

manager over there is very accommodating and polite

Customer Service

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Repair Quality

Customer Service

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Customer Service

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My Experience

Top notch service and quality workmanship!

Likely to Recommend

I already have many times

Repair Quality

I only allow Lester Raines to do my body work!

Customer Service

Completely happy. Dale, Joey and Bobby Jo are all excellent representatives for them.

Returned Clean

Likely to Recommend

I have many times. I’ve used Lester Raines exclusively for over 15 years now. My State Farm Rep told me they were the best back then and they still are today.

Repair Quality

They do great work

Customer Service

Dale, Bobbie Jo and Joey all have taken great care of me

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The repair work is not noticeable, the work was very good and timely

My Experience

I stopped in several times over the 2 1/2week repair. Everyone always took the time to keep me up to speed. Very much appreciated

My Experience

Excellent paint repair of damage occurring from an auto wreck.

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Repair Quality

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My Experience

The entire process was seamless. Everyone was very professional. My vehicle looks great.

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Likely to Recommend

I've already recommended Lester Raines to my Facebook friends.

Repair Quality

Lester Raines Body Shop repaired $10,388 hail damage promptly after I took my vehicle in for an estimate. It was only in the shop a few days. I've looked closely & can't find one missed blemish. I can't say enough about the excellent customer service I received & the excellent work that shop performed. They are my first choice should the need arise again.

Customer Service

Lester Raines has a great body shop staff. I was treated with the utmost respect & professionalism. I also have to commend Mark, the Customer service representative who works at the Hertz kiosk inside the body shop. I reserved a rental with Enterprise, I followed their directions to alert them when I was on my way to the body then called again when I arrived. An Enterprise rep told me it would take two minutes to pick me up once I noticed them of my arrival. When I called to alert them I was ready for the rental I was told they didn't have an available vehicle. They lost my business forever. Mark, the Hertz rep in the body shop, overheard my phone conversation. He didn't have a vehicle but asked me to give him a few minutes. He produced one within a half hour. I'm very appreciative for the body shop & the Hertz service. I won't forget it.

Returned Clean

My Experience

I appreciate the friendly and professional persons and service. Helpful, answered questions well, got the work done well. Only had my car back for less than a day, but everything seems well done!

Likely to Recommend

Repair Quality

Everything went well and they did the work professionally and left it properly completed and working right. Only one issue: left some residue on fender.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The replaced front fender/bumper is not attached correctly, it's clearly loose and pops in and out of place. I called and will have to bring it back up to be looked at again.

Customer Service

Returned Clean

My Experience

The text updates were appreciated

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

When I received my car, the car was too much dusty. After getting back home I found they didn’t re-install the cars trunk properly; it’s completely unprofessional. it’s giving me hard time to close the trunk. One side big gap and other side almost touched the body parts. Even I doubt, I might found other error as well.

Customer Service

Returned Clean

My Experience

The staff at the body shop did a great job and dale moats was awesome with how he can coordinate everything and deal with so many customers.

Likely to Recommend

Repair Quality

The car looks really good and dale moats does a great job juggling all of the work at the shop.

Customer Service

Returned Clean