Lichty Brothers, Inc - Ephrata

5.0 (647reviews)

99%

(717) 466-2055

60 Bethany Rd, Ephrata, PA 17522

99%

See Photos

60 Bethany Rd
Ephrata, PA 17522

Get Directions Website Email

About Lichty Brothers, Inc - Ephrata

See Photos

60 Bethany Rd
Ephrata, PA 17522

Get Directions Website Email

In operation 85 years, 9 years at this location.

Lichty Brothers Collision Repair is a full service, family owned collision repair center located in East Earl Pennsylvania. As the oldest repair center in the Eastern Lancaster County region, we continue to evolve with the ever changing automotive industry, while providing classic, dedicated customer service. Our services include 4 wheel alignment, suspension and steering repairs, frame straightening and structural repair, 24 hour towing, paintless dent repair, and auto glass replacement.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (647)

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Newest
Rating

646 Customers Rated

5 Stars

93.7% Complete

(606)
4 Stars

5.1% Complete

(33)
3 Stars

0.8% Complete

(5)
2 Stars

0.2% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The level of communication throughout the repair process is frequently highlighted as a standout strength, with customers appreciating regular updates that kept them informed every step of the way. Timeliness is also well-regarded, with several customers noting their vehicles were completed ahead of schedule. The thoroughness of complimentary interior and exterior cleaning upon vehicle return was a recurring pleasant surprise. A few customers noted delays due to parts availability or insurance processes, and one mentioned wanting an initial confirmation upon vehicle drop-off, but these observations reflect external factors rather than shop performance. Overall, customers express very high satisfaction and enthusiastically recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"My car came back looking better than ever. They exceeded all expectations and then some!"

"I was amazed how well the car was repaired after the damage the car endured after jumping a curb in the middle ..." Read more

"A+++++ service!!! From communication to quality of work…everything was perfect! Thank you!!"

"The quality of the work was really well done. The car looked band new. All the workers I talked ..." Read more

"... the initial encounter until I picked the vehicle up I was kept informed of what was happening. They people were very friendly and treated me as ..." Read more

"Exactly as promised and with the two holidays I was quite impressed."

"It was completed on time"

"Service was great. Only reason for a 9, not a 10…was the part was back ordered and it took 3 additional weeks to get it done"

"Picked my car up 1 day early!"

"The level of communication was outstanding, the car was completed in better than expected time ..." Read more

"... honest about what my car really needed and didnt, they kept it real about pricing, they stayed in contact and kept me updated frequently, and even thoroughly ..." Read more

"... the expected time to repair the vehicle would be. I felt left in the dark once the car was dropped off and until the repair was complete." Read more

"... better customer service. Communication is great, they update you regularly and they do what they say they will do." Read more

"... superb, very professional, kind, and accommodating. Regular communications throughout the repair process were appreciated." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"My car came back looking better than ever. They exceeded all expectations and then some!"

"I was amazed how well the car was repaired after the damage the car endured after jumping a curb in the middle ..." Read more

"A+++++ service!!! From communication to quality of work…everything was perfect! Thank you!!"

"The quality of the work was really well done. The car looked band new. All the workers I talked ..." Read more

"... the initial encounter until I picked the vehicle up I was kept informed of what was happening. They people were very friendly and treated me as ..." Read more

"Exactly as promised and with the two holidays I was quite impressed."

"It was completed on time"

"Service was great. Only reason for a 9, not a 10…was the part was back ordered and it took 3 additional weeks to get it done"

"Picked my car up 1 day early!"

"The level of communication was outstanding, the car was completed in better than expected time ..." Read more

"... honest about what my car really needed and didnt, they kept it real about pricing, they stayed in contact and kept me updated frequently, and even thoroughly ..." Read more

"... the expected time to repair the vehicle would be. I felt left in the dark once the car was dropped off and until the repair was complete." Read more

"... better customer service. Communication is great, they update you regularly and they do what they say they will do." Read more

"... superb, very professional, kind, and accommodating. Regular communications throughout the repair process were appreciated." Read more

Pakou (Lexus owner) reviewed 8/25/26

High recommend

Our car return to us fully fixed and better than before! There was some other minor things that was address and fixed as well.

It was a great experience! We really appreciated every update about our car, different process and each decision. When going over what actions were taken, it was easy to follow along and each staff member was patient is explaining the work done so there is clear expectations. Would highly recommended others to go here. Very friendly staff members, lobby is clean and there are refreshments if waiting.

Carl (Ford owner) reviewed 8/21/26

Dave (Nissan owner) reviewed 8/20/26

Any time and to everyone

I am very pleased with all that Lichty Brothers performed on my car and how they treated me.

Matt (Honda owner) reviewed 8/20/26

I appreciated the attention to detail and the customer service provided by Kevin and the Ephrata team. Ir was a pleasure working with them and I highly recommend Lichty Brothers. They do excellent work.

Mary Beth and Kevin were great to work with.

Susan (Toyota owner) reviewed 8/17/26

Camille (Subaru owner) reviewed 8/17/26

Great quality repairs and customer service provided. Will definitely be back in the future if needed and will recommend to others due to great and easy experience!

Bob (Volkswagen owner) reviewed 8/13/26

Survey is too long

Nice job!

Nice job

Glenn (Chevrolet owner) reviewed 8/10/26

I was given an estimate of 606.85 . When I picked car up the bill was 769.03 a difference of 162.18 . When questioned I was told the error was due to their computer program not factoring in my car was 2 stage paint. Really 162.18 ? The work was great but I think they should have eaten some of the difference in the bill .

Tiffany (BMW owner) reviewed 8/10/26

Mitch (Ford owner) reviewed 8/10/26

I have already recommended Lichty Brothers to people and I will continue to do so.

Outstanding quality. Attention to detail is evident in every part of the job.

Communication was great. Kevin kept me updated all throughout the process.

Kenneth L. (Ford owner) reviewed 8/10/26

Don (Ford owner) reviewed 8/4/26

Absolutely highly recommend!

Outstanding customer service. The work was completed on time, reasonably priced, and the outcome was excellent!

Randy (Subaru owner) reviewed 8/3/26

You did an AMAZING job repairing my Subaru Outback! She looks exactly like she did before the accident. No one will ever see that there was a repair done.

Leslie (Subaru owner) reviewed 8/3/26

Excellent attention to customer. Very nice place. Great work.

Karen (Kia owner) reviewed 8/3/26

Richard (Toyota owner) reviewed 8/3/26

Everything done expertly and on time

Alec (Toyota owner) reviewed 7/31/26

Emily (Subaru owner) reviewed 7/30/26

Great service and communication.

Staff were helpful and professional

Jeffrey (Ford owner) reviewed 7/30/26

Christine (Nissan owner) reviewed 7/29/26

Same answer as last

They were very helpful

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Lichty Brothers, Inc - Ephrata

About Lichty Brothers, Inc - Ephrata

Reviews (647)

646 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean