Lititz Collision LLC DBA Lititz Collision & Repair

4.9 (205reviews)
99%
140 Rothsville Station Road,  Lititz,  PA  17543
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Shop AssistantSparkles

In operation 3 years.

Lititz Collision & Repair offers full-service collision repair as well as full-service mechanical repair and state inspections. As an extension of Lititz Collision LLC, a trusted name with over 45 years of service in the region, we are committed to excellence in every aspect of our work. We work with all major insurance providers, ensuring a seamless experience for our clients. Our dedicated and experienced team is here to guide you through each step of the repair process, making the restoration of your vehicle to its pre-accident condition as efficient and stress-free as possible. Trust us to deliver professional and reliable service for all your automotive needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Lexus Authorized

Reviews (205)

Customers say
Overall Customer Satisfaction
Customers consistently praise Lititz Collision & Repair for exceptional service quality, outstanding communication, and impressive timeliness. The repair work is frequently described as flawless, with vehicles returned looking brand new, and paint matching perfectly. Many customers highlight the frequent and proactive updates throughout the repair process via calls and texts as a standout feature. Timeliness is a recurring strength, with numerous vehicles completed ahead of schedule. Customers also appreciate the unexpected bonus of vehicles being thoroughly cleaned inside and out upon return. A few customers noted minor concerns, including repairs taking longer than initially estimated and one instance of incomplete work, as areas where expectations were not fully met. Overall, the overwhelming majority of customers express high satisfaction and enthusiastically recommend the shop.
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"Excellent work Attention to detail is top notch Car looks outstanding, very pleased Professional group, great customer ..." Read more
"The service is fast, but of the upmost quality! They keep a frequent and open line of communication. ..." Read more
"... the way. The repairs were completed on time, and the quality of the work was outstanding. Highly recommend!" Read more
"The vehicle came out in perfect condition. It looks brand new."
"... issues. I wouldn't have noticed but they did and went above and beyond. Highly recommend them." Read more
"My vehicle was done in half the time it was promised in."
"3 days ahead of schedule!"
"... experience! The team did an excellent job fixing my car and got me in much faster than I expected. Really appreciated the quick turnaround and quality service. Highly ..." Read more
"While it wasn't a huge issue, originally was told it would be 3-5 days for work to be completed. Was 10 days not including holiday, so ..." Read more
"Excellent work done in a timely fashion"
"... most professional companies I have ever worked with. They had fantastic communication and did what they said they would do. It was a great experience!" Read more
"Great service, great communication, extremely helpful!"
"Very professional, great communication, and very good workmanship."
"Great experience! Loved the status updates and appreciated all the detailed communication!"
"There was zero walk around with me when I went to pick up the car"

My Experience

I have nothing but good things to say about Lititz Collision & Repair. They were great at communicating at every step of this repair. Mike kept me updated about the repairs and timeline on when my vehicle would be completed. When I picked it up, I got to see photos of the original damage. The repairs are perfect! The vehicle was even washed and tires polished!! I highly recommend this shop for any repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Mike and his team did a great job repairing our Highlander.

Customer Service

Great customer service.

Returned Clean

My Experience

This is the second time I use your shop for body work and I am always satisfied with not only the professional workmanship but also the professionalist of your staff. it was a pleasure doing business with you again!

Likely to Recommend

Repair Quality

Very good work and pleasant to deal with. Recommend highly.

Customer Service

Personnel very good to work with.

Likely to Recommend

Already recommended the shop to a neighbor!

Repair Quality

The service is fast, but of the upmost quality! They keep a frequent and open line of communication. Are patient and understanding of your situation. They actually want your business and will do as much as they can to retain your business. Really awesome shop that made a stressful time just that much easier with their flexibility and efficient work!

Customer Service

Staff were very helpful and friendly! Understanding of stressful situations and made every effort to make the process as easy as possible

Likely to Recommend

Easy to deal with !

Repair Quality

Although it took 2 tries, the service was adjusted to meet my needs.

Customer Service

Very accommodating, and personnel had a sense of humor!

Returned Clean

Likely to Recommend

Repair Quality

Prompt, professional, and easy to work with from start to finish. Communication was excellent throughout the process, and they kept me updated every step of the way. The repairs were completed on time, and the quality of the work was outstanding. Highly recommend!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

See google review

Likely to Recommend

Non, never., reported to State Farm…. They can decide

Repair Quality

You didn’t finish the job.

Customer Service

There was zero walk around with me when I went to pick up the car

Returned Clean

My Experience

My Experience

These gentleman at Lititz collision and repair are the most professional and dedicated garage i have ever seen or am pleased to be a customer for. I was in for warranty work for my Ford f-350 and these guys took care of my truck. When i got the truck back it was washed, buffed, tires shined, vacuumed and interior cleaned!! I have never received this kind of service before ever! Awesome job guys!!

Likely to Recommend

Guy just had an accident over the weekend, I recommend the shop to him!

Repair Quality

I would recommend this garage to anyone looking for quality work, open communication, and to be well taken care of!! 110% satisfied, upon picking up my vehicle the garage had washed, waxed, tire shined, vacuumed inside, and washed my floor mats!! Truck was spotless, also the customer service was beyond great!….,awesome job guys!!! Might be sending you another guy at work!

Customer Service

Customer service was amazing, very willing to work with you!

Returned Clean

My Experience

everyone is very friendly and helpful they did a great job repairing the damage to my vehicle. Thank you!

My Experience

Looks like new

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

They did a great job!

Customer Service

Mike was awesome

My Experience

Thank you!

My Experience

Likely to Recommend

Repair Quality

Above and beyond expectations

Customer Service

Returned Clean

My Experience

Lititz Collision was a great LOCAL choice for my repair. I almost went to another place but learned they were part of 1400 other repair stations across the U.S. To start scheduling, I talked to a man from Georgia, then got a call from a phone bank in The Philippines who was hard to understand - forget this! At Lititz Collision everyone spoke good English and they were as pleasant as could be in repairing my vehicle and gave me regular updates about the repair on my tailgate. It was easy to get a rental car and leave it at LC when my repair was finished. I HIGHLY recommend them and have already told my neighbors about them! Good old fashioned service that's customer oriented. Five out of 5 stars review.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Very patient, very understanding, very professional, job well done!!!

Customer Service

Very friendly people, especially Mike

Returned Clean