Lichty Brothers, Inc - Ephrata
In operation 85 years, 9 years at this location.
Lichty Brothers Collision Repair is a full service, family owned collision repair center located in East Earl Pennsylvania. As the oldest repair center in the Eastern Lancaster County region, we continue to evolve with the ever changing automotive industry, while providing classic, dedicated customer service. Our services include 4 wheel alignment, suspension and steering repairs, frame straightening and structural repair, 24 hour towing, paintless dent repair, and auto glass replacement.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The quality of the work was really well done. The car looked band new. All the workers I talked to were very nice, accommodating, and helpful. There were many updates throughout the process. I think the only thing I would ask is a quick email saying you received the car and are starting to work on it and about how long the expected time to repair the vehicle would be. I felt left in the dark once the car was dropped off and until the repair was complete.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Other than a slight mismatch with some trim paint, which is being corrected, this shop was awesome to work with. From the initial encounter until I picked the vehicle up I was kept informed of what was happening. They people were very friendly and treated me as a valuable customer. I would highly recommend this shop if you need body work done.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was done as expected. The job is always done well and to perfection. They take special attention to the details and give good follow up.
Customer Service - 5.0/5.0 -
They always call with regular updates which is nice. You don't have to wonder what is happening with the project.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and looks like it never happened.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very pleased with the work and the quick and courteous service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication by entire staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work. Office staff very helpful. Went over every detail very carefully.
Customer Service - 5.0/5.0 -
Great place to do business. Very thorough and efficient. Tech and office manager were extremely informative