Lithia Bend Body and Paint
In operation 17 years, 10 years at this location.
Lithia Body and Paint of Bend has been an essential part of the Deschutes County community since its opening day. The DeBoer family built Lithia auto body from the ground up in 1946, and now, Lithia Body and Paint of Bend is a part of Lithia Motors, Inc. Today, Lithia is comprised of 28 auto body shops/collision repair shops and 130 auto dealerships across the United States. Lithia Body and Paint of Bend is a family oriented, local business that strives to treat all of our customers with the utmost care and respect. Our autobody repair shop wants to exceed, not just meet our customers expectations. We consider you our friends and our neighbors. We have a passion for playing an important role in the community and supporting our neighbors. We treat each customer’s situation with the attention they deserve. Lithia strives to be a collision repair shop that truly cares about their customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
But I will make them aware that the waiting to get the car repair is long
Repair Quality - 5.0/5.0 -
The only complaint is that they have their appts long long
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy communication and excellent repair. Thank you. Well done.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Stacie and the team were great. I appreciated that they proactively kept me updated on the status of my repair and my car looks like the accident never happened.
My Experience - 5.0/5.0 -
Very happy with the service received. Erik and Stacie are efficient and professional and it was a pleasure doing business with Lithia Body & Paint.
Likely to Recommend - 5.0/5.0 -
This is one business that I would definitely recommend.
Repair Quality - 5.0/5.0 -
Very pleased with the service provided by Lithia. Repairs were done in a timely manner .
Customer Service - 5.0/5.0 -
The two contacts in customer service that we dealt with were Stacie and Erik. Both were pleasant and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was smooth with the process of having my car repaired after an accident…Stacy was great at coordinating everything! My car looks good as new and they even vacuumed out the inside and wiped down the dash my repairs only consisted of exterior work and they went above and beyond getting my car to look amazing. I would recommend them to anyone! Love you guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were well satisfied with the whole repair experience with Lithia Body & Paint. We can give them a high rating.
Likely to Recommend - 5.0/5.0 -
Very Likely.
Repair Quality - 5.0/5.0 -
Job was well done. Repair people were kind and considerate.
Customer Service - 5.0/5.0 -
No problems.
Returned Clean
My Experience - 0.0/5.0 -
One part is missing and one part was damaged during repair.so when that is taken care of I can better answer your survey
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Some things were missed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved working with Lithia, fussing with insurance, not so much. The car looks great. Drives well. I’m happy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I needed to wait until after I filled the washer fluid reservoir to give you a 10.
Customer Service - 5.0/5.0 -
Stacie's a bulldog!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very courteous, professional, and friendly. Did a great job keeping me informed on the process and also did an excellent job working with the insurance company, who were not easy to deal with.. Car looks great. Very appreciative of the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Folks at the Bend office were great to work with. Friendly, professional, and kept me updated through the whole process.
Returned Clean
My Experience - 5.0/5.0 -
Very knowledgable, thoughtful, and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent paint match on a 6 year old vehicle
Customer Service - 5.0/5.0 -
Felt like I was amongst family and friends
Returned Clean
My Experience - 5.0/5.0 -
Stacie Gregory was efficient, professional and a pleasure to work with, as was the svelt young man in the front office. Way to go!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely, great communication and excellent work.
Customer Service - 5.0/5.0 -
Stacie knew what was going on with our vehicle and gave us timely updates. Also she is professional and pleasant.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So friendly and helpful! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
these folks are the best in town, I'd diffenately recommend them to anyone.
Repair Quality - 5.0/5.0 -
The car looks brand new, just like it was before I crunched it....Dan
Customer Service - 5.0/5.0 -
All the folks we dealt with were superb, especially Stacey, she always was great about updating us, thru the whole 10 month process.....
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You were great. The part’s problem was a mess. Stacy and Erik were great