Lithia Bend Body and Paint
In operation 17 years, 10 years at this location.
Lithia Body and Paint of Bend has been an essential part of the Deschutes County community since its opening day. The DeBoer family built Lithia auto body from the ground up in 1946, and now, Lithia Body and Paint of Bend is a part of Lithia Motors, Inc. Today, Lithia is comprised of 28 auto body shops/collision repair shops and 130 auto dealerships across the United States. Lithia Body and Paint of Bend is a family oriented, local business that strives to treat all of our customers with the utmost care and respect. Our autobody repair shop wants to exceed, not just meet our customers expectations. We consider you our friends and our neighbors. We have a passion for playing an important role in the community and supporting our neighbors. We treat each customer’s situation with the attention they deserve. Lithia strives to be a collision repair shop that truly cares about their customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
If someone needs work and they have the freedom to go where they choose and they asked sure I would let them know about Lithia
Repair Quality - 5.0/5.0 -
I appreciate Brian & the team at Lithia as I know the have had to deal with me more than once and this time I am very grateful for the work ethic that they have and put into fixing my car
Customer Service - 5.0/5.0 -
I appreciate their updates as it helps the customer understand the process better and even if I had a question about anything I could reach out and Brian or Angela were great to calm my concerns
My Experience - 5.0/5.0 -
Good job on our car. Awesome staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done and staff are great. Car looks perfect.
Customer Service - 5.0/5.0 -
Brian and Ashley are awesome.
Returned Clean
My Experience - 5.0/5.0 -
Loved working with you! So helpful and communicative. Kudos to Brian and Angela for stellar service. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice people, good communication, great work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Both lithia and country financial kept me informed on the status
My Experience - 5.0/5.0 -
I was especially excited and grateful to pick up a CLEAN car! It felt like I was driving a brand new car off the lot and not my 18 year old car. They did good work here!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
GREAT communication and customer service! The work was outstanding and they were prompt.
Customer Service - 5.0/5.0 -
Above and beyond for customer service
Returned Clean
My Experience - 5.0/5.0 -
Very professional. Did an excellent job on my car. We’re very communicative and informed me of where they were in the process… Would highly recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lithia Body and Paint is the best body shop I have used or talked with. Efficient and timely. They communicated the progress regularly and worked with the insurance company paying the bill. I didn't have to worry about dealing with the insurance or the rental car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Both from a customer service standpoint and quality of workmanship I would give Lithia body and paint a 10. The Communication was seamless from start to finish. Both Angela and Brian have excellent listening skills and addressed all of my questions and concerns regarding the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 for service 10 for communication 10 for customer satisfaction and 10 for repair. Both Brian and Angela provided excellent communication and detail explanation of the process and the repair. Many thanks.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The truck is better now than before the accident. Appreciate the detail work after all the repair and paint.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Super happy
Repair Quality - 5.0/5.0 -
I love the great job Lithia body and paint did on my car. Super happy
Customer Service - 4.5/5.0 -
Customer Service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will.be.my go to shop
Repair Quality - 4.5/5.0 -
Was great easy. I was in and out. They even rushed a few days to save on rental fees
Customer Service - 4.5/5.0 -
Great
Returned Clean
Likely to Recommend - 0.5/5.0 -
We wouldn’t even have the opportunity as we saw everyone during this time and they inquired about the status of our vehicle with surprise at the lengthy repair by Lithia. So they are aware.
Repair Quality - 5.0/5.0 -
Quality of repair is great!
Customer Service - 1.5/5.0 -
New gal was great! Brian gave poor communication which we informed him of after not hearing from anyone for 8 days, before they even took the vehicle (while waiting for parts). We again, had this happen after they had vehicle until end of December and we needed approximate dates.
Likely to Recommend - 5.0/5.0 -
I would recommend Lithia Body & Paint.
Repair Quality - 5.0/5.0 -
The workmanship was excellent.
Customer Service - 3.0/5.0 -
Difficult to obtain information re: progress.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The repair itself looks great--but the actual glass on the mirror is slightly warped. It's not as clear. I'm sure is a manufacturing defect and not Lithia.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I am a Quality Improvement/Customer Service Optimization Consultant. I would most definitely recommend Lithia Body & Paint to family & friends!
Repair Quality - 5.0/5.0 -
The repaired areas were indistinguishable from the remainder of my vehicle. Well done!
Customer Service - 5.0/5.0 -
The staff were great at communicating with me throughout the repair process and answering my many questions. Also at facilitating the claims process with my insurer.