Lithia Bend Body and Paint
In operation 17 years, 10 years at this location.
Lithia Body and Paint of Bend has been an essential part of the Deschutes County community since its opening day. The DeBoer family built Lithia auto body from the ground up in 1946, and now, Lithia Body and Paint of Bend is a part of Lithia Motors, Inc. Today, Lithia is comprised of 28 auto body shops/collision repair shops and 130 auto dealerships across the United States. Lithia Body and Paint of Bend is a family oriented, local business that strives to treat all of our customers with the utmost care and respect. Our autobody repair shop wants to exceed, not just meet our customers expectations. We consider you our friends and our neighbors. We have a passion for playing an important role in the community and supporting our neighbors. We treat each customer’s situation with the attention they deserve. Lithia strives to be a collision repair shop that truly cares about their customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional. The communication was outstanding. I would easily refer Lithia to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The repairs seem in order but there are a few things I need them to check.
Customer Service - 5.0/5.0 -
I was kept informed of the problems.
My Experience - 5.0/5.0 -
I'm more than pleased with Lithia! It's not easy to find a repair shop that also has a great staff. Stacie up front was so good with keeping me updated and she's so personable (and funny). Brian is very efficient and kind, I called him with specific car questions and he answered them all. It was an overall great experience. My car was repaired quick and looks amazing!! Will absolutely refer anyone I know to them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did a great job. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
It took almost 3 weeks to get my car back.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will most certainly recommend your services to anyone in need of body and paint repair!
Repair Quality - 5.0/5.0 -
Lovely staff and great work!
Customer Service - 5.0/5.0 -
Very satisfied with the overall customer service and the quality of service provided
Returned Clean
My Experience - 5.0/5.0 -
You guys did so amazing from the customer service to the auto repair! Stacy (front desk woman) definitely deserves a raise she did such an amazing job with communication and keeping me up to date on what was going on. 10/10 Would recommend this shop to family and friends!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10/10 amazing service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tracy is a professional. Very thorough and accommodating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and done faster than I expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The tailgate liner is chipping right away.
Customer Service - 4.5/5.0 -
Very nice front desk person. Good reporting on progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was wonderful from front desk to working with service writers. They took care of my insurance which created less stress on me. They were efficient and I received my vehicle back right on schedule.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything looks great and Staci did a great job keeping us informed on the progress!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Once all the parts were received undamaged, the work was done quickly..Staci was great keeping us up to date!!! Jim
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were treated like lithia wanted our business. Stacy went about and beyond to ensure we had a pleasant experience. You have a very caring staff. Thank you all very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional shop. The whole experience was fantastic. Will be a customer if I need auto repair in the future.
Customer Service - 5.0/5.0 -
Very kind and helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car is good as new, which is amazing and quite a relief. Everyone in the store was extremely nice. They made all our interactions very pleasant. I am grateful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I liked the predictable updates. Friendliness.